Hostess - Intercontinental Rome Ambasciatori Palace - Lazio Lazio

Hostess - Intercontinental Rome Ambasciatori Palace - Lazio
Roma
Lazio, Lazio

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Hostess - InterContinental Rome Ambasciatori Palace - Lazio, Metropolitan City of RomeClient:Italian Hospitality Collection

Location:Metropolitan City of Rome, Italy

Job Category:Other

EU work permit required:Yes

Job Reference:b092d10042bd

Job Views:10

Posted:02. 03. 2025

Expiry Date:16. 04. 2025

Job Description:Descrizione lavoro Truly memorable restaurant experiences don't just come from delicious dishes, fine dining and exquisite ambience.

Which is why InterContinental Rome Ambasciatori Palace is looking for a Hostess, confident in delivering unforgettable experiences through a warm welcome and empathy.

What you can expect from usWe welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work.

We promote a culture of trust, support, and acceptance.

Always welcoming different backgrounds, experiences, and perspectives.

So, join us and you'll become part of our hotel family.

A little taste of your day-to-dayEvery day is different, but you'll mostly be:

Responsible for greeting, seating, cloakroom and farewell at our Restaurant & Bar. Managing online Reservation system. Handling enquiry and reservations, by email and phone calls. Confirming reservations and large parties with cc confirmation. Understand and accurately follow the standard sequence of service. Observe and maintain the daily condition of all physical facilities and equipment in the public area and make recommendations for corrections and improvement as needed. Responsible to daily take-out orders over the phone or in person. Responsible for cash handling. Staying one step ahead of our guests' needs to anticipate requests and offer tailored recommendations. Understand all food and beverage items ordered, including ingredients, methods of preparation, focus on food allergies and intolerance. Utilization of the POS system. Attend staff training. Reporting to Restaurant Manager / Assistant. What we need from youExperience of 1 year or more in similar role in a luxury / high end environment. Excellent grooming standard. Able to work under pressure. Friendly and positive with a flexible approach and confidence. Good communication skills and genuine approach with our guests. Good problem-solving skills that will turn issues into opportunities, so every guest leaves with great memories. Fluency in the Italian & English language - extra language skills would be great, but not essential. Familiarity with Symphony PMS and Restaurant reservations system.

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