Hostess (M/F) Venezia

Hostess (M/F)
Venezia
Veneto, Venezia

The Hostess position involves several responsibilities aimed at ensuring high-quality hospitality within the F&B outlets.

The selected person will welcome and assist guests, contributing to providing an exceptional experience during their stay.

This position requires a dynamic individual with a strong customer orientation and a consistent commitment to maintaining high service standards, while adhering to company policies and safety regulations.

**Main Duties and Responsibilities**:

- Greet guests upon arrival, introduce the structure, and answer any questions regarding available services.

Support colleagues in assigning tables.

- Maintain a professional demeanor with colleagues, suppliers, and guests, creating a harmonious and collaborative atmosphere.

- Be proactive in team efforts and foster collaboration with all staff members.

- Adhere to health and safety standards, such as monitoring refrigerator temperatures, correct product use, and maintaining hygiene standards to ensure food safety.

- To be familiar with all food and beverage items on the outlet menu.

- To maintain the restaurant's guest history systems

- To take and manage reservations and table assignments as prescribed by the Outlet Manager.

- To handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.

- To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department grooming standards.

**What's in it for YOU?

- An entry to the Hyatt Family, a place where we care for people so they can be their best;

- 12 free nights at Hyatt hotels globally every year and Discounts at our F&B outlets;

- International working experience with future international transfer happily facilitated;

- Personal development plan, in order to reach your full potential.

- At least 6 months of experience as a hostess, preferably in luxury hotel establishments.

- Problem-solving skills and the ability to meet guests' needs.

- Strong relational abilities and effective communication, with a kind and courteous demeanor.

- Ability to manage work under pressure.

- Availability to work shifts and weekends.

- Excellent knowledge of English; knowledge of a second foreign language is a plus.

- Good standing and personal grooming.

- Legally allowed to work in Italy, holding a valid work permit for the country

Work Location: In person