Hotel & Vacation Rental Software Assistant
Hotel & Vacation Rental Software Assistant Full-time Octorate is an all-in-one hotel SaaS company.
We aim to bring hotel software technology to every structure in the world.
Our suite includes PMS, Channel Manager, Booking Engine, and many other features that help hoteliers save time, effort, and money.
Octorate's products are easy to set up, easy to use, and affordable for all structures.
Our business philosophy promotes an "informatics revolution" in the hospitality sector without asking for any "big jump" from our customers, both economically and culturally.
Our way is simple, friendly, and fast.
Multilingual profiles are welcome: Fluent Italian, Spanish, English, and French.
Communication by phone and email with hoteliers and be their problem solver.
Follow up on registrations and complaints.
Improve commercial relationships with the hoteliers.
Assist Customer Service Task Force Team where needed.
OTA's extranet verification and follow up on resolution items.
Onboarding new customers on the channel manager connections.
Accounting Manager Task for the Team where needed to improve customer retention and portfolio maintenance.
Previous experience in front office in OTA and/or Tour Operator is needed.
Ideal candidate will be organized and able to handle a large volume of data and many different software applications.
Computer savvy: comfortable with MS Office package and Gmail (Gdocs, Gcalendar, Gsites).
Self-motivation and teamwork are mandatory.
Bachelor or Master Degree student - University Agreement required.
Working Hours: Mon/Fri 8 hours:
9:00 - 18:00 (1h lunch break)
8:00 - 17:00 (1h lunch break)
12:00 - 21:00 (1h lunch break)
Service on Saturdays and Sundays may be required, managed by shifts.
Find your perfect job in the Eternal City; Contact us!
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RAL Range: 22 - 24 K
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