Hotel & Vacation Rental Software Assistant, Rome Lazio

Hotel & Vacation Rental Software Assistant, Rome
Roma
Lazio, Lazio

Social network you want to login/join with: Hotel & Vacation Rental Software Assistant, Rome Client: Octorate Location: Rome Job Category: Other EU Work Permit Required: Yes Job Reference: 5db408953e37 Job Views: 13 Posted: 21. 02. 2025 Expiry Date: 07. 04. 2025 Job Description: Company Description Octorate is an all-in-one hotel SaaS company. We aim to bring hotel software technology to every structure in the world. Our Suite includes PMS, Channel Manager, Booking engine, and many other features that help hoteliers save time, effort, and money. Octorate's products are easy to set up, easy to use, and affordable for all structures. Our business philosophy and approach promote an "informatics revolution" in the hospitality sector without requiring a "big jump" from our customers, both economically and culturally; our way is simple, friendly, and fast. Job Description Multilingual profiles welcome: Fluent Italian, Spanish, English, and French are preferred. Communication by phone and email with hoteliers and act as their problem solver. Follow up on registrations and complaints. Improve commercial relationships with hoteliers. Assist Customer Service Task Force Team where needed. Verify OTA's extranet and follow up on resolution items. Onboard new customers on the channel manager connections. Support Accounting Manager Task for the Team where needed to improve customer retention and portfolio maintenance. Qualifications Previous experience in front office in OTA and/or Tour Operator is required. Multilingual profiles welcome: Fluent in Italian, English, and Spanish. Organized - ideal candidate will handle a large volume of data and various software. Computer savvy: comfortable with MS Office package and Gmail (Gdocs, Gcalendar, Gsites). Self-motivation and teamwork are mandatory. Bachelor or Master Degree student - University Agreement required. Additional Information Mon/Fri 8 hours: 9. 00 - 18. 00 (1h lunch break) 8. 00 - 17. 00 (1h lunch break) 12. 00 - 21. 00 (1h lunch break) Service on Saturdays and Sundays may be required, managed by shift. Find your perfect job in the Eternal City; Contact us :) RAL Range 22 - 24 K J-18808-Ljbffr