Hotel Controller Milano

Hotel Controller
Milano
Lombardia, Milano

Located in the vibrant heart of fashion district of Milan, The Carlton, opening in 2025, will have 71 rooms and suites, a restaurant, a wellness center and an exclusive garden lounge with an amazing view of the city. Designed by Olga Polizzi in collaboration with Paolo Moschino and Philip Vergeylen, the interior will combine tradition and modernity, delivering an authentic Milanese experience. Situated in a prime location overlooking Via della Spiga, renowned for its luxury boutiques, and just a few steps from Via Montenapoleone, The Carlton is set to become the new landmark of the fashion district.

**The Position

**HOTEL CONTROLLER

**Main purpose**:

As Hotel Controller you will be part of the management team and you will be one of our Excellence Ambassadors. You will be responsible for the finance team of The Carlton and the Rocco Forte House, Milan and you will ensure that all financial controls are in place within the timescale set by the company.

**Reports to**: Managing Director, Northern Italy and dotted line to Area Director of Finance,

Italy.

**Main duties & responsibilities**:

- Manage all finance and accounting operations: month-end process, balance sheet reconciliation, controlling the company bank account, budgeting, forecasting, daily sales check;

- Oversee the Accounting and Warehouse department, preparing financial statements and ensuring compliance with accounting standards;

- Monitor cash flow to ensure sufficient liquidity and optimize working capital;

- Ensure compliance with local, national and international tax regulations and stay updated on relevant legal and regulatory changes;

- Ensure the security of financial data systems to protect against cyber threats;

- Responsible for selection, appraisal and professional training and development of Accounting staff, including Warehouse. Responsible for talent management, acting as a coach and trainer for all the department staff; Responsible for department staff time keeping and rotas;

- Analyse financial data to identify trends, opportunities and areas for improving;

- Responsible for selection and development of team members, monitoring performance and providing feedback and setting relevant development objectives to each one of them;

- Responsible for leading the department in order to reach financial, quality and people objectives. Daily cooperation with GM and Hotel Manager to maximise the financial efficiency of the property;

- Implement cost-saving measures and strategies to improve profitability;

- Conduct regular risk assessments and analyse key performance indicators to identify potential financial threats and to identify areas for improvement;

- Maintain relations with hotel's internal and external auditors and ensure that action is taken according to auditors' recommendations.

**We offer**:

- Permanent contract according to C. C. N. L. Settore Turismo.

- Learning & development activities and career opportunities.

- Opportunity to stay in one of our hotels at a reduced rate (35€ per night) upon reaching 6 working months. You will also be entitled to 50% discount at bars and restaurants of the Company and 20% discount on wellness treatments at our Spa and on products "Irene Forte".

- Staff celebrations.

**Competencies required**:

- Managing Team Performance: Sets high standards for oneself and Team Members, provides guidance, development and takes corrective action in order to achieve consistently high levels of service.

- Personal Effectiveness: Adapts interpersonal style and skills so that high quality results are achieved. Modifies behaviour to accommodate for certain individuals, situations and different tasks.

- Personal and team development: Seeks opportunities to learn and to develop themselves and others in order to add value to the performance of the department and hotel.

- Business awareness: Understands the direct connection between day-to-day service delivery and how it impacts departmental, hotel and company success.

- Service excellence: Delivers service standards, which consistently exceed guest expectations.

- Technically skilled: Demonstrates and understands job requirements and displays the technical skills and knowledge required to perform job well and in line with the departmental SOPs.

**Other requirements**:

- English and Italian knowledge at advanced level;

- Previous experience as Hotel Controller or Senior Accountant in 5 stars hotels;

- Preferable degree in business administration or hotel management

- Preferable evidence of self-development through specialized courses, conferences/workshops

- Knowledge of Accounting Management software; knowledge of payroll software is a plus.

- Knowledge of Microsoft Office package (Excel).

**Workplace**: The Carlton, Via Senato 5, 20121 - Milan.