Hotel Manager Lazio

Hotel Manager
Roma
Lazio, Lazio

Hotel de Russie is located between the Spanish Steps and Piazza del Popolo. Everything that's great about Rome is within reach. Since its opening, aristocratic travellers, Russian royalty and renowned artists have all passed through our elegant lobby. With its Secret Garden, Hotel de Russie is a green oasis in the centre of the city and one of the trendiest hotels for well-travelled international guests.

**The Position

**HOTEL MANAGER

**Main Purpose**:

The Hotel Manager is responsible for the day-to-day management of hotel and its staff assisting and substituting the General Manager. He/she is passionate of the hospitality business and ambition to grow professionally. He manages to exceed internal and external guests' expectations.

**Reports to**: General Manager.

**Main Responsibilities**:

- Set and achieve sales and profit targets.

- Recruit, coach and monitor staff and line management.

- Meet and greet customers.

- Deal with customer complaints and comments.

- Address problems and troubleshoot accordingly.

- Supervise maintenance, supplies, renovations and furnishings.

- Deal with contractors and suppliers.

- Ensure security is effective.

- Carry out inspections of property and services with consistency.

- Promote and market the business within and outside the Company.

- Manage budgets and financial plans and control expenditure.

- Ensure compliance with licensing laws, health and safety and other statutory regulations.

**We offer**:

- Permanent contract according to C. C. N. L. Settore Turismo.

- Learning & development activities and career opportunities.

- Opportunity to stay in one of our hotels at a reduced rate (35€ per night) upon reaching 6 working months. You will also be entitled to 50% discount at bars and restaurants of the Company and 20% discount on wellness treatments at our Spa and on products "Irene Forte".

- Staff celebrations.

**Competencies required**:

- Team Management & Collaboration: be a role model for team work, reward and encourage positive team play. He/she will engage the Team Members, with a open communication, regular feedback and promoting a culture of trust and respect.

- Communication: He/she shares information across the business in a timely manner to inform better decisions.

- Personal effectiveness & Emotional intelligence: Self-awareness and self-control are a must. Able to establish mutually beneficial relationships with others. Set clear goals and expectations and identify clear priorities.

- Business orientation: Create an understanding amongst all the departments of how department performance impacts the business. Create action plans to improve performance when not meeting company requirements.

- Self & team developer: enthusiastic supporter of learning and development. Inspire and motivate others to achieve superior performance and to take on new learning opportunities. Discuss, plan, track and support own and team development and professional growth.

**Other requirements**:

- At least 4 years of experience as Operations Manager, Division Manager or Hotel Manager in 5 Star Deluxe Hotels preferably in Europe;

- Preferable degree in hotel management;

- Excellent leadership skills;

- Experience in running multi F&B outlets - front of house, spa and maintenance;

- Evidence of self-development through courses, conferences, workshops;

- Knowledge of H&S provisions as per national rules;

- Good commercial back ground, preferably in the Italian Market and in the segments Tour Operators, MICE and Corporate;

- Knowledge of Revenue Management;

- Excellent financial understanding:

- Analytical thinking

- Experienced in budget and forecast processes

- Experienced in balancing expenses and costs vs forecast

- Proficiency in English and Italian;

- Proficiency in a third European language French is preferable;

**Workplace**: Hotel De Russie, Via del Babuino 9, 00187 Roma.