Hotel Operations Manager Sesto San Giovanni

Hotel Operations Manager
Sesto San Giovanni
Lombardia, Sesto San Giovanni

HOTEL OPERATIONS MANAGER

The AC Hotel Milan Sesto by Marriott is looking for a Hotel Operations Manager.

**Responsibilities**:

- Oversee daily operations of all hotel departments: Sales and Marketing, F&B, FO, Revenue and Reservation, HR, Administration

- Ensure all operational departments adhere to hotel policies and procedures

- Implement strategies to increase revenue, reduce costs, and improve overall profitability

- Collaborate with department heads to ensure seamless coordination and problem-solving in operations

- Guide and the develop the leaders in individual departments

- Ensure compliance with local laws, health and safety regulations, and brand standards

- Conduct regular inspections of the property to ensure cleanliness, maintenance, and guest satisfaction

- Ensure all guest-facing departments deliver excellent service and handle special requests efficiently

- Work closely with the HR department to recruit, train, and develop staff across all operational areas

- Assist the General Manager in budget preparation and ensure cost-effective operational strategies

- Foster a positive and collaborative work environment to enhance team morale and productivity

- Monitor departmental budgets and expenditures, ensuring financial goals are met

- Liaise with suppliers to ensure timely and cost-effective procurement of goods and services

- Ensure that all departments comply with health, safety, and hygiene standards

- Oversee the implementation of security protocols to ensure guest and employee safety

- Coordinate with the maintenance department to ensure all equipment and facilities are functioning properly and meet safety standards

- Assist in planning and executing special events, conferences, and meetings to ensure smooth operations.

- Report regularly to the General Manager on operational performance, challenges, and areas for improvement.

- Maintain clear and effective communication between departments to ensure smooth hotel operations

- Monitor and managing guest feedback to maximize guest experience

**Qualifications**:

- Minimum of 2 years of experience in hospitality management, with at least 2 years in a supervisory or leadership role

- Proven experience managing multiple departments in a hotel setting

- Strong knowledge of hospitality industry

- Proficiency in hotel management software Opera

- Excellent leadership, problem-solving, and communication skills

Contratto di lavoro: Tempo pieno

Retribuzione supplementare:

- Quattordicesima

- Tredicesima

Esperienza:

- Hotel managing: 2 anni (Obbligatorio)

Lingua:

- Inglese (Obbligatorio)

Sede di lavoro: Di persona