Hotel Receptionist Milano

Hotel Receptionist
Milano
Lombardia, Milano

At Tara's Lodge Hotel, we're dedicated to ensuring our guests experience their ideal holiday, and we're on the lookout for a Receptionist to become a crucial part of our team. We seek an enthusiastic, friendly, well-presented individual with client-facing experience, bringing a positive attitude and a strong work ethic to the role.

Our location: Korcula island, CROATIA

Duties and Responsibilities:

- Interacting with high-profile clientele during check-in/out and related tasks

- Managing daily administrative duties

- Handling reservations and reservation queries

- Addressing all guest requests promptly

- Actively listening to and resolving complaints

- Providing accurate information about local attractions and services, organizing tours

- Proactively engaging with guests, anticipating their needs, and using opportunities to enhance their stay

- Upselling our hotel services

- Coordinating with housekeeping staff to ensure all rooms are ready for guests

**Requirements**:

- Well-presented with excellent communication skills, including exceptional spoken and written English. Knowledge of Croatian and additional languages is a plus.

- Work experience in the hospitality industry

- Working knowledge of a hotel Property Management System (PMS)

- Passionate about exceeding guest expectations

- Excellent organizational skills

- Strong computer literacy, especially with the Microsoft Office Suite

- Ability to perform in a fast-paced working environment

- Ability to work under pressure and multitask

Benefits Include:

- Meals on Duty

- Shared Accommodation Available

- Excellent Opportunities for Career Progression

- Friendly Working Environment and Colleagues

Our location: Korcula island, CROATIA.

**Job Types**: Full-time, Contract

Contract length: 7 months

**Experience**:

- Hospitality: 1 year (preferred)

**Language**:

- English (required)