Hotel Receptionist Milano

Hotel Receptionist
Milano
Lombardia, Milano

We're mainly looking for people who can join our team in a short time, and willing to work on shifts.

Please send your CV in English.

**Responsibilities**:

- Facilitates check-ins and check-outs of guests

- Liaise with different teams concerning operations

- Provide premium guest service experiences for clients throughout their stay

- Liaise with the housekeeping team to provide an overall comfortable guest experience

- Cash handling and credit processing as required

- Resolve guest complaints or otherwise follow up with the manager.

- Reach out to guests to communicate room is ready

- Be familiar with hotel services and promotions and promote them.

- Attend to guests' queries, needs and other special requests

- Follow department policies, procedures and service standards, including all safety policies.

Qualifications:

- Fluency in Italian and English

- No prior experience required

- Excellent written and verbal communication, interpersonal and leadership skills.

- Highly organized, results-oriented with the ability to be flexible and work well under pressure.

- A degree or Diploma in Hospitality Management is an asset but not a must.

- Computer proficiency in a Windows environment (Word, Excel, PowerPoint).

- Background in housekeeping and hospitality is an asset

- Must be a team player and be able to multi-task

Contratto di lavoro: Tempo pieno

Disponibilità:

- Turni

Domande di preselezione:

- Dobbiamo ricoprire questa posizione con urgenza.

Puoi iniziare subito?

Nel caso contrario, da quando?

Lingua:

- Inglese (Obbligatorio)

- Italiano (Obbligatorio)

Disponibilità a lavorare per turni:

- Turno di giorno (Obbligatorio)

- Turno serale (Obbligatorio)

- Turno notturno (Obbligatorio)