Hr Business Partner, Italy Operations & Employee
HR Business Partner, Italy Operations & Employee Relations
YOOX NET-A-PORTER GROUP is the world leader in online luxury and fashion that comprises a complete luxury retail ecosystem.
To support the teams who are powering this ecosystem we have a global Corporate division consisting of departments including Legal, Finance, Security, Human Resources, Communications & Sustainability.
Our Corporate division are now seeking a talented HR Business Partner to join the HRBP team.
Some of the essentials for you to know are:
Location: Our office in Interporto
Department Size: 10 (Approx.
)
Reporting into: HR Manager, Italy Operations & Employee Relations
Besides a competitive salary, we can offer you:
- Performance bonus schemes dependant on the type of role you are in
- A pension that both you and the company contribute too
- A portal with an array of discounts on things like theme park and cinema tickets
- Our famous staff discount along with exclusive staff sales
- Private healthcare for you and your family
- Flexible working
- A chance to be part of a fun and caring team that support each other
Here is a breakdown of what you'll be doing:
- Supporting a wide range of HR topics across the assigned business units (Distribution Center, Digital Production, Customer Care);
- Advise, coach and provide support to line managers in the development and implementation of company policies and procedures and best practice to ensure effective and consistent management of staff;
- Giving support to employees on all HR matters
- Guarantee organization and associate updates in our internal tools and systems
- Coordinate the processes within the employee life cycle such as onboarding, internal mobility, promotions, change of hours, salary increases or off-boarding;
- Manage the year-end process which includes advising managers on meritocracy and differentiation, performance evaluations, salary reviews and bonus planning
- Support the recruitment team in hiring processes across the assigned business unit
- Lead the development and improvement of local HR processes, systems and procedures
- Analyse Human Resources key metrics, utilizing data for process improvements
- Supporting in the negotiation with Local Trade Unions and Company Trade Unions.
- Manage disciplinary actions and litigations
- Develop the capacity of line managers to manage a range of ER problems locally, developing management styles to foster positive working relationships with employees, minimising the occurrence of line management problems and issues and fostering a positive climate for ER activity
- Formulate and maintain effective and legally compliant HR / ER policies
- Support in managing a case load of challenging ER cases, supporting or leading investigations as and when required
- Acting as the first point of escalation for HR Advisors and Business Partners
- Support in the delivery of ER training to managers and employees
- Provide key insight and reporting to enable sound decisions to be made strategic level
The type of person we are looking for:
- HR Business Partner and Employee Relations experience in large, complex organisation
- Preferable degree in Business Management or Economics;
- Data driven and analytical approach;
- Experience of leading, communicating, advising and consulting at Executive level and with trade unions
- Experience of working in a unionised environment
- Solid knowledge of current IT employment legislation
- Confidence and ability to conduct difficult and sensitive conversations with managers, and employees, both face-to-face and over the phone, showing compassion and empathy
- Ability to work on own initiative and manage own time effectively
- Team orientated, flexible and enthusiastic with a can-do approach
- Strong attention to detail
- Excellent standard of report writing and verbal skills
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