Human Resources - Training Manager Milano

Human Resources - Training Manager
Milano
Lombardia, Milano

POSIZIONE: HUMAN RESOURCES - Training Manager

RETRIBUZIONE ANNUA LORDA:

SETTORE DI APPARTENENZA: Human resources

DESCRIZIONE AZIENDA

On behalf of a luxury beauty & fragrances company, we are looking for a GLOBAL TRAINER.

Mission & Responsibilities:

The Global Trainer is responsible for the implementation of the Training Program, creating offline and online strategic actions in line with HQ guidelines and ensuring excellent & innovative customer service to contribute to the market share evolution.

PROFILO DEL CANDIDATO IDEALE

As part of the Retail Excellence Team, the key responsibilities are:

Contribute to business development in cooperation with marketing and sales team. Adapt the training modules and be creative in inventing new ways for training delivery. Maintain a strong continuous relationship, supervised by the Global Training Manager, with local markets, supporting them in TTT sessions, Induction, and implementation of the 360° activations in the local top stores. Deliver training programs in the classroom worldwide and allocate team resources. Liaise with the commercial team to offer both an adapted expertise program as well as ongoing novelty training, on field, in classroom. Create and implement Training Modules. Oversee the Masterclass project delivered in the most important key stores. Track field training actions. Be proactive in proposing actions to improve service.

Requirements:

Experience in training including delivery of training (experience within the cosmetic industry and/or retail would be a plus). Experience in Blended Learning, Virtual Classroom, E-learning Platform. Experience in sales training in retail environment. Agility to work in a complex and global environment. Willing to travel worldwide.

#J-18808-Ljbffr