Ict User Support And Assistance Verona

Ict User Support And Assistance
Verona
Veneto, Verona

Department: ICT

Location: Verona Villafranca

Main Functions :

Troubleshooting of any hardware issues related to desktop PCs, laptops, tablets, smartphones Troubleshooting of any software problems related to Microsoft Windows operating system, Microsoft Office, and company applications Troubleshooting of any network issues/problems Back office activities of Microsoft Active Directory (users, directories, permissions, emails, public folders) Internal procedure and policy editing Asset and ticket management Backup check Requirements: High School Diploma or more Fluent English (both written and spoken - B1) Social skills (teamwork, effective communication) Analysis and problem solving Good IT knowledge (MS Office and Windows) Motivated, caring, open-minded, target-oriented Willingness to travel in Italy and abroad Additional / Advantageous Skills: MS Active Directory, MS Exchange, and MS back office services Android and MAC OS/iOS knowledge Experience in Mobile Device Management suite Experience in a similar position Business Unit: Information and Communication Technology

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