Incident/ Service Manager
Pan-european market infrastructure
Incident Manager
Azienda
Our client is the leading pan-European market infrastructure.
Offerta
Key accountabilities:
Overseeing incident management process and team members involved in resolving incidents.
Manage every aspect of the incident starting with its assessment and leading up to its resolution.
Lead recurring meetings to keep relevant parties updated on the status of the incidents.
Respond to a reported incident, identify the cause, and initiate the incident management process accordingly with the group practice and SLA.
Communicate with top management if major issues are identified.
Develop and maintain incident processes and procedures related documentation.
Document incident details, causes, and resolution actions.
Competenze ed esperienza
Successful candidate:
Previous experience in incident management and service management.
Knowledge of IT service management software (e. g. , ITIL).
Excellent communication, collaboration, and coordination skills.
Analytical, problem-solving, and time management skills.
Attention to detail and proficiency in documenting incidents.
Degree in computer science.
Good knowledge of the English language.
Completa l'offerta
Great opportunity for professional growth.
#J-18808-Ljbffr
Diventa il primo a rispondere a un'offerta di lavoro!
-
Perché cercare un lavoro con PostiVacanti.it?
Crea Il Tuo Job Alert![]()
Ogni giorno nuove offerte di lavoro ![]()
È possibile scegliere tra un'ampia gamma di lavori: il nostro obiettivo è quello di offrire la più ampia selezione possibile ![]()
Ricevi nuove offerte via e-mail ![]()
Essere i primi a rispondere alle nuove offerte di lavoro ![]()
Tutte le offerte di lavoro in un unico posto (da datori di lavoro, agenzie e altri portali) ![]()
Tutti i servizi per le persone in cerca di lavoro sono gratuiti ![]()
Vi aiuteremo a trovare un nuovo lavoro
