Information Technology Support Lead Bardi

Information Technology Support Lead
Bardi
Emilia Romagna, Bardi

Cespira is a joint venture between Volvo Group and Westport Fuel Systems Inc. A clean technology company, headquartered in Vancouver, Canada, driving innovation in clean fuel systems and components for long-haul and off-road applications. Our products and technologies deliver performance, fuel efficiency and environmental benefits to address the challenges of global climate change and urban air quality.

Position OverviewThe IT Support Lead is responsible for the design, implementation, and maintenance of the Operation's IT infrastructure, ensuring the stability, performance, and security of network systems, servers, and related components. This role involves managing hardware, software, and network resources to support business operations and collaborating with internal teams and external vendors to ensure reliable and scalable infrastructure.

Position ResponsibilitiesDesign, implement, and maintain the Operational IT infrastructure, including servers, storage, networks, and security systems. Manage and optimize virtual server environments (VMware, Hyper-V) to ensure scalability and performance. Plan and perform infrastructure upgrades, patches, and maintenance to ensure system reliability and security. Monitor network performance, troubleshoot issues, and ensure maximum uptime for all critical systems. Collaborate with IT teams to maintain and improve network standards and procedures. Manage cloud-based infrastructure (Azure, AWS, or similar), including virtual machines, storage, and virtual networks. Oversee disaster recovery (DR) plans, including backup, replication, and failover solutions. Collaborate with security teams to implement and maintain cybersecurity tools and protocols, including encryption and intrusion detection. Create and maintain detailed documentation for infrastructure configurations, policies, and procedures. Provide regular reports on infrastructure performance, capacity, and security posture. Train and support IT team members in network management and user support. Management of local site vendors and partners. Position RequirementsBachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience. 5+ years of experience in IT infrastructure management, with expertise in server, network, and storage systems. Experience with virtual server environments. IT certifications, diploma, or combination of related education and experience. Superior customer service skills for supporting users. Strong understanding of Microsoft environments (Active Directory, Windows Server, etc. ). Experience with cloud platforms (Azure, AWS), particularly in managing cloud-based infrastructure. Ability to discuss technical issues with non-technical collaborators. Network experience, managing switches and AP's. Operations and Warehouse management systems experience an asset. Vendor management skills.

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