Infra & Os Italy Technical Coordinator Roma

Infra & Os Italy Technical Coordinator
Roma
Lazio, Roma

What you'll do

As part of the European Vodafone Network Operation (VNO) Organization and included into Cloud&OSS department, Infra & OS Technical Coordinator is the activities's accountable for operation & maintenance of Infrastructure and Operating System in Network Ops environment (Sysadmin and Fast Delivery) for Italy

Who you are

Main responsibilities 

Change Management: Manage and execute changes, providing assistance in new projects during all stages, including design, planning, delivery, assessment, operation and maintenance 

Incident Management: Performing troubleshooting and error handling for O. S. , Database and HW infrastructure layers until issue definitive resolution within the agreed SLA. The aim is to minimize the service outages due to any reason, with the highest quality in the incident resolution.

Problem management: avoid repetitive incidents, identify and solve the root causes. If needed, engage external stakeholders and lead the final implementation of the solution to the problem.

Guarantee the required security obligations across the entire perimeter of the platforms under its responsibility (Security activities patching, vulnerability, hardening) according to the best practices and company procedures

Periodic monitoring of platforms, performance tuning, capacity planning and trend analysis

Team Working oriented approach and ability to work across multi-functional boundaries

Decision-making & Problem-solving skills and attitude to manage emergency situations to deliver results and improve performance

Managing and supporting a mixed environment of Windows, RedHat, HP-UX, Solaris, Linux and the others Operating Systems most used and db Oracle

Good knowledge of automation solutions (Ansible, Big Fix, Git, Python)

Key performance indicators:

Build good relationship with stakeholders 

Stimulate the synergies, harmonization and consolidation activities inside the Network Operation

Ensure network evolution plans and new service introduction

Service availability and quality with fast reaction time to incidents

Reduction in incidents caused by change

Must have technical / professional qualifications: 

University degree: faculty of Computers, Telecommunications or Information Technology

Experience in Telecommunication on similar position

Good communication skills, Italian and English (spoken and written)

Not a perfect fit?

Worried that you don't meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

What's in it for you

We want you to feel happy and fulfilled at work, without compromising the other things in life that matter to you. There are lots of ways we support this, including hybrid working and generous parental leave. You'll also get four Spirit Days a year to focus on your personal development and wellbeing, plus a host of other great benefits too.

Who we are

You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.

As part of our global family, whether that's Vodafone, Vodacom or _VOIS, you'll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. We recognise and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social, or marital status.

Together we can.