Infra & Os Italy Technical Coordinator Lazio

Infra & Os Italy Technical Coordinator
Roma
Lazio, Lazio

What you'll do As part of the European Vodafone Network Operation (VNO) Organization and included into Cloud&OSS department, Infra & OS Technical Coordinator is accountable for operation & maintenance of Infrastructure and Operating System in Network Ops environment (Sysadmin and Fast Delivery) for Italy. Who you are Main responsibilities Change Management: Manage and execute changes, providing assistance in new projects during all stages, including design, planning, delivery, assessment, operation and maintenance. Incident Management: Perform troubleshooting and error handling for O. S. , Database and HW infrastructure layers until issue definitive resolution within the agreed SLA, minimizing service outages with high-quality incident resolution. Problem Management: Avoid repetitive incidents, identify and solve root causes, and engage external stakeholders as needed to lead the final implementation of solutions. Guarantee required security obligations across the entire perimeter of the platforms under its responsibility (Security activities patching, vulnerability, hardening) according to best practices and company procedures. Periodic monitoring of platforms, performance tuning, capacity planning, and trend analysis. Team-oriented approach and ability to work across multi-functional boundaries. Decision-making & Problem-solving skills with the attitude to manage emergency situations to deliver results and improve performance. Manage and support a mixed environment of Windows, RedHat, HP-UX, Solaris, Linux, and other Operating Systems, including Oracle DB. Good knowledge of automation solutions (Ansible, Big Fix, Git, Python). Key performance indicators: Build good relationships with stakeholders. Stimulate synergies, harmonization, and consolidation activities inside Network Operation. Ensure network evolution plans and new service introduction. Service availability and quality with fast reaction time to incidents. Reduction in incidents caused by changes. Must have technical / professional qualifications: University degree: faculty of Computers, Telecommunications, or Information Technology. Experience in Telecommunications in a similar position. Good communication skills in Italian and English (spoken and written). Not a perfect fit? Worried that you don't meet all the desired criteria exactly? At Vodafone, we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. What's in it for you We want you to feel happy and fulfilled at work, without compromising the other things in life that matter to you. There are lots of ways we support this, including hybrid working and generous parental leave. You'll also get four Spirit Days a year to focus on your personal development and wellbeing, plus a host of other great benefits too. Who we are You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses, and people around the world, creating a better future for everyone. As part of our global family, whether that's Vodafone, Vodacom, or _VOIS, you'll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. We recognize and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social, or marital status. Together we can. J-18808-Ljbffr