Infra & Os Italy Technical Coordinator Milano

Infra & Os Italy Technical Coordinator
Milano
Lombardia, Milano

What you'll do As part of the European Vodafone Network Operation (VNO) Organization and included into Cloud&OSS department, Infra & OS Technical Coordinator is accountable for the operation & maintenance of Infrastructure and Operating System in the Network Ops environment (Sysadmin and Fast Delivery) for Italy.

Who you are Main responsibilities Change Management: Manage and execute changes, providing assistance in new projects during all stages, including design, planning, delivery, assessment, operation, and maintenance. Incident Management: Perform troubleshooting and error handling for O. S. , Database, and HW infrastructure layers until issue resolution within the agreed SLA, aiming to minimize service outages. Problem Management: Avoid repetitive incidents, identify and solve root causes, and engage external stakeholders when necessary. Guarantee security obligations across the entire perimeter of the platforms under responsibility (Security activities patching, vulnerability, hardening) according to best practices and company procedures. Periodic monitoring of platforms, performance tuning, capacity planning, and trend analysis. Team-oriented approach and ability to work across multi-functional boundaries. Decision-making & Problem-solving skills to manage emergency situations and improve performance. Managing and supporting a mixed environment of Windows, RedHat, HP-UX, Solaris, Linux, and other Operating Systems, including Oracle databases. Good knowledge of automation solutions (Ansible, Big Fix, Git, Python). Key performance indicators: Build good relationships with stakeholders. Stimulate synergies, harmonization, and consolidation activities inside Network Operation. Ensure network evolution plans and new service introduction. Service availability and quality with fast reaction time to incidents. Reduction in incidents caused by change. Must have technical / professional qualifications: University degree: faculty of Computers, Telecommunications, or Information Technology. Experience in Telecommunications in a similar position. Good communication skills in Italian and English (spoken and written). Not a perfect fit? Worried that you don't meet all the desired criteria exactly? At Vodafone, we are passionate about Inclusion for All and creating a workplace where everyone can thrive. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role.

What's in it for you We want you to feel happy and fulfilled at work, without compromising the other things in life that matter to you. There are lots of ways we support this, including hybrid working and generous parental leave. You'll also get four Spirit Days a year to focus on your personal development and wellbeing, plus a host of other great benefits.

Who we are You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. We continuously invest in new technologies to improve the lives of millions of customers, creating a better future for everyone.

As part of our global family, whether that's Vodafone, Vodacom, or _VOIS, you'll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. We recognise and celebrate the importance of diversity and inclusivity in our workspace and do not tolerate any form of discrimination.

Together we can.

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