Inside Sale Representative - Service Contracts Bardi

Inside Sale Representative - Service Contracts
Bardi
Emilia Romagna, Bardi

Find what drives you on a team with a more than 70-year history of discovery, determination, and innovation.

As a global leader in high-tech filtration, separation, and purification, Pall Corporation thrives on helping our customers protect people.

Our products serve a wide range of markets, so if your interests lie along the spectrum of Life Sciences to Industrial, you'll find a rewarding role here.

For the exponentially curious, Pall is a place you can thrive and amplify your impact on the world.

Pall is proud to work alongside a community of nine fellow Danaher Life Sciences companies.

Together, we're pioneering the future of science and medicine, developing products that enable researchers in the fight to save lives.

We are seeking a talented & dynamic individual to fill the position of Inside Sale Representative for Service Contracts.

This is an exciting opportunity to join a fast growing organization.

You will report directly to the Service Inside Sales Manager - EMEA and will be responsible for retaining, supporting and promoting the commercial service business in selected regions.

The office location is in Buccinasco and you would need to be on site at the beginning for the onboarding to get to know our Italian team and our processes, afterwards two days per week.

**What you will be doing**:

Assist customers with enquiries or issues concerning their service contracts and billings

Maintain effective communication with customers, sales and service to ensure accurate billing and contract renewal

Work closely with Service Management and supplier to identify opportunities, provide leads, and add service agreements, by leveraging customer purchasing trends on service/supplies/parts

Proposal generation for new and existing customers

Process service agreements

Collaborate with Legal and Finance on contract term negotiations

Develop materials for use by Field Service Engineers to facilitate an increase in supplemental warranties

Develop process and materials for converting customers from supplemental warranty to full service maintenance agreements

**Which skills and competences you will bring**:

Bachelor's degree preferably in Chemical Engineering or Chemistry

Some years of relevant working experience in a customer facing position, possibly in telemarketing/inside sales and customer service

Excellent communication skills in Italian and English.

Fluent French is an advantage

Experience communicating value propositions is a plus

Advanced use of Microsoft Office and experience with CRM and ERP systems

Complete the profile team spirit, attention for the customer and its needs, flexibility and ability to work in a fast paced environment

What we offer?

Unlimited contract in a solid industry

Modern virtual working approach in an exciting international environment

Hybrid work solution (three days home office)

Trainings to improve your skills provided by Pall and Danaher

Career development opportunities

Gender Equal pay

Bonus system

When you join us, you'll also be joining Danaher's global organization, where 69, 000 people wake up every day determined to help our customers win.

As an associate, you'll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve.

Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

If you've ever wondered what's within you, there's no better time to find out.