Inside Sales & Project Manager
Main Duties**:
Responsible and accountable for machine order fulfillment functions, with internal order management and external Project Management towards Customers.
Perform duties in functional areas directly related to general business operations.
Use discretion and independent judgment to ensure accurate and timely order management, information flow, data integrity/maintenance, and machinery pricing compliance.
Prepare and process machine sales orders including parts kits; make sure that purchase orders are acknowledged and that all supporting documentation is complete
Act as a liaison between Customers, Sales Manager, and other departments within the organization to help ensure customer satisfaction
Update and maintain delivery/shipment schedule on all machines; schedule deliveries with Installation Manager; coordinate machinery shipments to/from customers
Confirm rates on all machinery freight costs; review and approve charges
Actively manage deferred shipments
Track machine down payments and analysis
Communicate with Sales Manager regarding order and delivery status
Maintain order entry database; maintain current and accurate customer files and information
Order machines from Bystronic Factories for stock or demo reasons
Make sure that all pricing are correct
Manage CRM (Microsoft Dynamics) and SAP
Create reports for machines sold, commissions paid, machine stock available, machines on order with Switzerland
Form effective working relationships with Sales.
Product Management, Marketing, Engineering, Accounting, HR, and Operations functional group that uphold the corporate culture and values
**Requirements**:
Minimum of 3-5 years in Order Management and Project Management
SAP, Microsoft Office, Microsoft Dynamics
strong communication and customer service skills
superior organization, multitasking, and time management skills, accounting a plus, invoicing, general office skills, data entry.
Work overtime and weekends if necessary
Speak both official languages clearly (Italian and English).
Bachelor degree (Master Degree preferred)
**We offer**:
Our Culture is driven by innovation, openness and commitment to our customers, to our colleagues and to our company.
We offer a wide range of responsibilities, development opportunities, the highest technology standards & innovation in the industry.
We support and develop our employees to enhance their career and develop their skills & knowledge.
In return to your efforts & results, we offer attractive social benefits.
Thank you for your understanding that we will only contact you if you are selected for the first round of interviews.
We are looking forward to working with you!
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