Inside Sales Representative
At Thermon, we are passionate about transferring the HEAT needed to keep life running.
As a world leader in industrial heating, our success is driven by the hard work and dedication of our employees.
We pride ourselves on developing careers, fostering a company culture that embodies our core values of Care, Commitment, and Collaboration.
Recently, we expanded our capabilities by acquiring F. A. T. I. , a renowned company in Italy specializing in process heaters.
This acquisition allows us to enhance our range of electric heaters used in various industries around the world.
The Role
We are looking for an Inside Sales Representative to join our FATI team in Italy (Cusago, Milano).
This position is all about communicating with customers and coordinating their wishes across our various departments to sell our products.
In this position you are responsible for creating estimations, quotations and cost calculations for agents, customers, and prospects in consultation with the responsible (Regional-) Sales Manager(s).
Your Key Responsibilities And Accountabilities Include Handle inbound unsolicited prospect calls, internet leads and inquiries to convert those into sales by supporting and creating cost estimations, competitive proposals, and revisions according to customer needs and requests. Communicate and negotiate effectively, follow up and follow through proposals, sales requests and invoices for our sales channels (e. g.
agents, distributors and resellers) as well as direct customers. Make outbound follow-up calls to existing customers via telephone and e-mail to cross-sell and up-sell. Enter and update all estimation, quotation and project data and feedback in our ERP Dynamics AX 2012 system and Dynamics CRM. Answer technical inquiries by customers and solve problems by collaborating with our customers to find innovative solutions that ensure success. Be the operational back-office support for our outside sales teams. Communicate and collaborate intensively with our area sales offices. Provide support during customer visits or meetings with direct outside sales staff and/or management. Able to read and understand heat tracing designs. Maintain files and accurately document all data. Your Skills Strong analytical, mathematical and commercial skills. Structured and well-organized planning approach. Strong written & oral communication and negotiation skills in English and the local language. Sales driven and eager to win. Can work in a team but also work independently (self-starter). Affinity with technical matters; demonstrated understanding of technology (i. e.
complexities of products, equipment and costs). Excellent knowledge of MS office and ERP systems. Widely employable and can assist in other positions and disciplines of the company. Experience in B2B within technical markets and industries will be an asset. Higher vocational working and thinking level; preferably with a technical background in electrical, mechanical or process engineering. Who We Are
Thermon, Inc. , (NYSE: THR) is an Industrial Technology company headquartered in Austin, Texas.
Through its global network, Thermon provides safe, reliable and mission critical industrial process heating solutions.
Thermon serves the global energy, power generation and chemical markets to provide innovative solutions for industrial heating applications by deeply understanding our customers' needs.
Our values of Care, Commit and Collaborate are the bedrock of how we conduct business both internally and externally.
We offer environments where collaboration, mentoring and professional growth are encouraged.
Ideal candidates for our team will recognize the value of being a part of an organization that not only provides a competitive wage but that also promises a great career.
We wish to thank all applicants for their interest; however, only those invited for an interview will be contacted. Recruiters need not inquire.
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