Inside Sales Specialist Montà

Inside Sales Specialist
Montà
Piemonte, Montà

Freudenberg is a global technology group that strengthens its customers and society long-term through forward-looking innovations.

Together with our partners, customers and the world of science, we develop leading-edge technologies, and excellent products, solutions and services for 40 market segments.

The Freudenberg Group employs some 50, 000 people in 60 countries worldwide and generates sales of over 10 billion euros.

**Responsibilities**:

- Customer Quotation Management ( Review Customer expectation, Align Customer requests with Account Mangers, Enter the RFQ into CRM, Alignment with production plant, quote follow up)

- Sample and Tooling order Management ( Enter Order into system, Align with production plants, Coordinate delivery dates and issue the invoice)

- Handling of customer specific prices in SAP and managing price increases in alignment with account managers

- Customer master data management

- Handling of Debit/Credit notes for pricing issues

- Working on customer's web portals

- Management of Customer specific requirements (CSR)

- Support Customer Contracts

- Support SCM agreements for top customers

- Support in customer planning process : Regular update of annual forecasts & contracts

- Supplier evaluations

- Collect customer feedback and provide to the organization

- Working closely with internal departments to ensure they are meeting customer's needs

**Qualifications**:

- University / college degree ( Business, Sales, Technical related)

- 2-3 years of Inside Sales / Customer Service experience

- Fluent in English and German

- Familiarity with sales process management systems ( MS CRM)

- Excellent PC related skills including Microsoft Office Suite (preferred EXCEL, Outlook), ERP (SAP)

- Customer oriented

- Strong verbal and written communications skills with emphasis on telephone skills

- Exceptional organizational skills, detail-oriented

- Ability to prioritize multiple projects

- Positive attitude; dependable

- Ability to build strong partnerships between internal and external organizations to achieve targeted goals

- Problem solving attitude

- Team player

Your Benefits

Cafeteria/Canteen: Fresh food on-site, both hot and cold

Diversity & Inclusion: Enter a diversity-driven world of innovation

International work options: A career with global relationships and a world view.

Occupational safety: Safety as a top priority, in all aspects of your work

Training / Career development: Programs to supercharge skills and expertise

Additional Information

Maria Pia Franco

0121 392222

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