Inside Sales Specialist - (M/F/D) Milano

Inside Sales Specialist - (M/F/D)
Milano
Lombardia, Milano

Job Summary:

Principal Responsibilities:

- Delivers solutions or finds new opportunities for a positive customer experience utilizing independent judgment and sales methodology.

- Initiates and answers sales inquiries directly from/to prospective and/or existing customers to promote product offerings, services and capabilities.

- Promptly and accurately responds to prospective or existing customer information requests.

- Monitors/follows up on sales activities throughout the process to meet or exceed customer requirements from initial contact to order fulfillment.

- Maintains and expands sales with existing accounts through a high level of customer service and customer knowledge (e. g. , Distribution Total Available Market (DTAM), projects in pipeline, critical start dates).

- Working in a team environment, proactively coordinates sales efforts and strategies with internal resources such as product, materials, field sales and suppliers.

- Effectively communicates with customers regarding current product information and provides accurate and detailed pricing, quotes, and input on products and final solutions.

- Coordinates existing customer requirements for inventories, delivery lead time and unit prices.

- Other duties as assigned.

Job Level Specifications:

- Acquired and applies working knowledge of the organization, job, practices and procedures to be proficient in all aspects of job.

- Performs functions semi-routine in nature and recognizes the need for occasional alternative solutions.

- Work is performed independently, with mínimal supervision.

Able to establish priorities and manage time to complete work.

- Collaboration with other departments or customers/teams may be required to perform role.

May frequently respond to requests from others, internally or externally.

- Impact of decisions may affect the department.

Errors may result in loss of time, resources and/or customer satisfaction.

Work Experience:

- Typically requires a minimum of two years of related experience.

Education and Certification(s):

- High School Diploma or equivalent

Distinguishing Characteristics:

- Possesses thorough knowledge of solutions or assigned products in a specific brand.

- Exhibits the ability to identify new qualified customers for inclusion in Avnet's portfolio of smaller and less complex accounts.

- Maybe required to occasionally travel to customer sites or attend training including some overnight travel.

- Intermediate knowledge of systems such as SAP, ERP, order management.

- Working knowledge of Excel skills allowing for problem solving, formulas, analysis, formatting and manipulation of data.

- Working knowledge of QuoteFX, SupplierWin, PowerPoint, WebEx.

- Fluent in Italian & English - preferable also in German.

LI-EMEA

The above statements are intended to describe the general nature and level of work being performed.

They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills.