Inside Sales Team Leader Milano

Inside Sales Team Leader
Milano
Lombardia, Milano

We are seeking a motivated and experienced Inside Sales Team Leader to support our growing team of Inside Sales Representatives in the orthopaedic medical device space, covering Italy & Spain.

This role involves providing leadership, mentorship, and coordination within a dotted line management structure.

The Team Leader will play a pivotal role in driving sales performance, fostering team collaboration, and ensuring exceptional customer service.

Team Support and Leadership: Act as the primary point of contact for Inside Sales Representatives, offering guidance, coaching, and support to achieve individual and team sales targets. Collaborate with the Regional Sales Manager to establish clear objectives and ensure alignment with company goals. Motivate and inspire the team to maintain a high-performance culture. Monitor and evaluate sales metrics, pipeline activity, and quota attainment for the team. Provide ongoing feedback and implement strategies to improve performance where needed. Assist in the development of sales campaigns and initiatives tailored to the orthopaedic market and country(ies) within your scope. Operational Oversight: Facilitate daily team huddles and coordinate workload distribution among representatives. Collaborate with cross-functional teams, such as marketing and customer service, to address client needs and opportunities. Oversee CRM usage to ensure accurate reporting, pipeline management, and adherence to sales processes. Training and Development: Provide mentorship and training for new and existing team members on products, sales techniques, and orthopaedic market trends. Identify skill gaps and recommend tailored training opportunities. Conduct shadowing sessions and role-playing exercises to enhance sales effectiveness. Customer Relationship Management: Support the team in managing relationships with key orthopaedic accounts, surgeons, and healthcare professionals. Ensure timely and effective follow-up on leads and customer inquiries. Expected areas of Competence: Sales team leadership, coaching experience, motivation to build-up and develop an Inside Sales team. Strong analytical understanding to drive performance and customer understanding. Excellent communication, oral and written skills. Strong familiarity with digital channels, inside selling process excellence, and experience using sales tools (e. g. , Salesforce, analytics & reporting, etc.

). Preferred: Knowledge related to medical devices / orthopaedics. Minimum Qualifications: Minimum of 3 years in inside sales, preferably within the medical device or orthopaedic industry. Minimum 2 years in an inside sales leadership role with matrix management. Language: Fluent in English and Italian (with Spanish a plus). Seniority levelMid-Senior level

Employment typeFull-time

Job functionBusiness Development, Health Care Provider, and Sales

IndustriesMedical Equipment Manufacturing

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