Internal Product Support Specialist - Chemicals (M/F/D)
The Opportunity: As an Internal Product Support Specialist at Avantor, you will serve as the expert for our chemical product range, providing both technical and commercial support to internal teams and external customers.
You will collaborate with external product specialists, account managers, and colleagues to answer technical questions, address product-related quality complaints, and ensure customer satisfaction.
Acting proactively, you will contribute to the sales cycle by promoting our solutions and driving success for both our customers and the business.
What we are looking for: Education: Bachelor´s or Master´s degree in chemistry or relevant science discipline Experience: Experience with laboratory products Language Skills: Fluent in oral and written English and Italian IT Skills: MS Office pack, CRM / ERP would be beneficial How you will thrive and make an impact: Offer ongoing sales support to customers pre-and post-sales, on Chemicals product range within the Avantor portfolio.
Prepare technical input for quotes and give price recommendations based on product- and market knowledge.
Increase competitive advantage and drive customer satisfaction by building trust and developing partnership relationships.
Work with the sales- and product specialist team to help meet/exceed our company targets and strategy within assigned discipline.
Provide value in every interaction by working together with customers, suppliers, Avantor sales teams, and European functions to develop valuable solutions for their business.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification.
They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this position.
Avantor is proud to be an equal opportunity employer.
Why Avantor?
Dare to go further in your career.
Join our global team of 14, 000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.
The work we do changes people's lives for the better.
It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle.
It enables medical devices that help a little boy hear his mom's voice for the first time.
Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills, and grow your career at Avantor.
We are committed to helping you on this journey through our diverse, equitable, and inclusive culture which includes learning experiences to support your career growth and success.
At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world.
Apply today!
EEO Statement: We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor.
We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.
If you need a reasonable accommodation for any part of the employment process, please contact us by email at ****** and let us know the nature of your request and your contact information.
Requests for accommodation will be considered on a case-by-case basis.
Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
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3rd Party Non-Solicitation Policy: By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions.
Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.
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