International Host / Ospite Spanish Uri

International Host / Ospite Spanish
Uri
Sardegna, Uri

Explore Your PotentialWho we areLooking for a career in an international environment rich in cultural diversity tConfidenziales positive, friendly, and welcoming You have come to the right Confidenziale We are a respected and valued diverse global community in terms of professionalism, multiculturalism and skills, of more than 20, 000 people representing 70 different countries and cultures.

We are a ConfidenzialetConfidenzialeistens.

Our culture promotes an open, positive, and supportive Confidenzialenvironment built witConfidenzialest and transparency between leaders and team members.

For our members to become the talented professionals our Guests are looking for, key to our People's Strategy is empowering our employees with outstanding training and development support to fuel their growth both personally and professionally.

Aim of the positionActs as reference point for non

- Italian speakers removing language barriers to make sure Guests enjoy their cruise.

Main ResponsibilitiesActs as point of reference for Guests belonging to a specific language Confidenzialedoing public relations, public events, parties, embarkation, disembarkation, daily hospitality desks and escorting them whenever possible on tours in order to remove language barriers; gets constant feedback on guest satisfaction and needs.

Takes care of the daily cruise program to ensure the correct translation of written material in the relevant language such as:

Menus, flyers, and organizes informative speeches, embarkation travel talks, end of cruise speech.

Provides translation services for Confidenzialeemergencies, illness or Confidenzialedisembarkation of the Guest, accompanying them, when necessary, to the onboardinfirmary or shore side hospitals to offer a dedicated service.

Supports the various revenue services through constant communication and promotion to maximize revenue and Guest satisfaction.

Gives constant feedback to the Line Manager about the most frequent complaints of the nationality groups or significant remarks received and share it to the relevant offices in order to evaluate the cruise atmosphere.

Makes major Confidenzialeannouncements for Guests, including safety announcements Confidenziales or real situations live or pre

- Recorded format.

Reports or takes care of Guest complaints use of SAPI system is required informing the relevant heads of department and supervisors in charge witConfidenziale aim to offer a prompt solution.

Takes active part in a Confidenzialenvironment tConfidenzialeupport a successful safety culture and is a dynamic contributor in following safety policy and procedures.

Confidenziale RequirementsSecondary school in Tourism or HumanitiesAt least 6 months experience in tourism, reception, accompanying GuestsEnthusiastic and a good communicatorAt ease with public speakingSales skills are a plusProblem

- Olving orientedComputer literateC1 level of specified language German, English, French, SpanisConfidenzialer 2 languages knowledge B1Why join usCommunity, you will Confidenziale empowered with specific trainings and development support to fuel your growth both personally and professionally.

We will provide you the necessary arrangements and pay for your travel to and from the port.

Meals and accommodation are included onboard, as well as many facilities to enjoy your free time:

Gym, Beach, Bar, Point, onboard discounts.