International Operations Internship - Milan
THE ROLE
We are looking for university students who are seeking genuine work experience, vocational placement or an internship located in our **Depot in Milan - Ferno **.
As an **International Operations Intern, **you'll be representing our brand in person, providing our guests with world-class customer service when they start and finish road trips of a lifetime. Do you enjoy challenges, meeting new people and fast-paced environments? If so, this position might be your next step!
**THE INDIE COMMITMENT!
- All internships are paid, the amount being dependent on location, country, and region (accommodation not included);
- Continuous training and coaching to develop relevant skills to your growth: namely guest relations, customer service, problem solving, communication, team spirit, organisation, time management, work under pressure, fleet management, supplies management and logistics; International opportunities and real chance of integration in Indie Campers after the internship, either in Field Operations or in a HQ role, in Lisbon or Los Angeles.
**WHO ARE WE LOOKING FOR?
- You're a student in Hospitality, Tourism, International Studies, Business Administration, or a related field looking for an internship ( _mandatory to be enrolled in a university _);
- You are fluent in English, have a work permit and a valid driver's licence ( _mandatory _);
- You like international environments and meeting new cultures;
- You have a natural talent for connecting with people and have a strong customer service orientation;
- You're a problem solver who thrives on creating solutions and is not afraid to get their hands dirty; You want a dynamic internship where you can put in practice the theoretical knowledge of your degree.
**WHAT WILL YOU WORK ON?
- **Client relationship management**:handle incoming reservations, register guests, process payments, explain the vehicle functionalities, as well as terms & conditions, and take care of check-ins and check-outs;
- **Operations handling**:Align the reservations with the available campervans, coordinate vehicle return from vendors or additional parkings;
- **Quality control**:Maintain our campervans in top condition, verify and prepare them, identify possible maintenance or repairing needs;
- **Stock management**:Monitor stock, register consumption and identify needs.
**INTERNSHIP OPTIONS
Minimum of 3 months and up to 12 months internship (flexible according to students' availability).
**_Are you ready to Go Indie? _
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