International Ops Internship, Florence Firenze

International Ops Internship, Florence
Firenze
Toscana, Firenze

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We are looking for university students or recent graduates who are seeking genuine work experience, vocational placement or an internship located in our Depot in Signa - Florence.

As an International Operations Intern, you'll be representing our brand in person, providing our guests with world-class customer service when they start and finish road trips of a lifetime.

Do you enjoy challenges, meeting new people and fast-paced environments?

If so, this position might be your next step!

WHAT WILL YOU WORK ON?

Front-office activities: Customer service and sales: Take care of check-ins and check-outs, register guests, process payments, explain campervan functionalities, terms and conditions, upsell road trip extras.

Back-office activities: Operations handling: Align the reservations with the available campervans, verify and prepare campers and road trip extras and kits.

Quality control: Maintain the campervans in top condition, identify and act on possible maintenance or repair needs.

Support activities: Support the team in monitoring the existing stock, coordinating the fleet of campervans, troubleshooting operational issues.

WHO ARE WE LOOKING FOR?

You are a student or recent graduate in Hospitality, Tourism, International Studies, Business Administration or a related field looking for an internship; You are fluent in English, have a work permit and a valid driver's licence (mandatory) ; You like international environments and meeting new cultures; You possess a natural talent for connecting with people and have a strong customer service orientation; You have a problem-solving mindset, thriving to create solutions and feeling comfortable with getting your hands dirty; THE INDIE COMMITMENT All internships are compensated, the amount depending on location, country, and region (accommodation is not included); Online and on-the-job training to develop relevant skills to your growth: guest relations, customer service, problem-solving, communication, team spirit, organization, time management, fleet coordination, supplies management and logistics; International opportunities and possibility of integration in Indie Campers after the internship.

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