Internship Account Manager
About Translated Translated is a leading company in AI-enabled translation services.
We are on a mission to allow everyone to understand and be understood in their own language. Our success stems from a unique blend of the world's #1 adaptive neural machine translation technology (IDC MarketScape 2022), the largest network of vetted, native-speaking professional translators, and top-ranked AI-enabled text, audio, and video translation tools (Gartner, 2022).
By leveraging a seamless symbiosis of artificial intelligence and human creativity, we design custom localization projects that were previously unthinkable, helping more than 280, 000 clients grow their businesses worldwide.
Job Opportunity We are looking for a motivated and detail-oriented Intern to support our Account Management team.
This role offers the opportunity to gain hands-on experience in client management processes within a dynamic and supportive team environment.
As an Account Management Intern, you will contribute to the efficient delivery of our services by assisting with daily client inquiries and initial outreach efforts.
Key Responsibilities Track incoming client inquiries, ensuring they are promptly managed by the Account Management team to maintain responsive and organized client service.
Monitor designated external sources for potential new business opportunities, responding quickly with initial proposals to generate leads and support client acquisition, which will be managed by experienced account managers.
Requirements Fluency in Italian (native) and English is essential; proficiency in a third language is a plus.
Familiarity with various computer applications and online tools, along with a readiness to learn new software as required.
Candidates should be pursuing or have completed a degree in Translation or a related field.
Strong ability to manage multiple tasks effectively and ensure timely handling of client inquiries.
Excellent verbal and written skills for effective client engagement and team collaboration.
Capacity to accurately track and manage client inquiries, ensuring prompt and efficient handling of all requests.
Initiative to identify opportunities and respond quickly to inquiries.
Ability to collaborate within a team while also demonstrating independence when needed.
Headquarter (Rome - Italy) Translated is hosted at Pi Campus, a working environment immersed in nature where 5 luxury villas have been converted into functional offices to foster talent growth.
Pi Campus is also a venture firm created by Translated to reinvest part of its profits into promising AI startups.
Benefits and Perks Gym Swimming Pool Kickboxing Water aerobics Fitness Pilates Table Tennis and Football table Kitchen and snacks Bonuses and incentives for employees who quit smoking, ride a bicycle to work, or adopt a child.
Learn more about our company: https://translated.com/work-at-translated-onboarding.
Diversity statement At Translated, we proudly embrace and celebrate each individual's unique qualities to our team, regardless of race, sexual orientation, gender identity, or any other differences.
We recognize that these diverse perspectives empower us to overcome challenges, foster innovation, and drive excellence.
As an inclusive and equal-opportunity employer, we are committed to cultivating an environment where everyone feels welcome, valued, and supported to achieve their full potential.
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