Internship Content & Quality Specialist BOLOGNA

Internship Content & Quality Specialist
Bologna
Emilia Romagna, BOLOGNA

SkyMinder Content & Quality Internship

**Company**:

CRIF is a company that specializes in credit information systems, business information and credit management solutions. SkyMinder is a Business Information platform powered by CRIF, and it gives access to in-depth credit and financial data on companies all over the world.

**Job Overview**:

**Responsibilities**:

- Assist the operations team with order management and processing

- Respond to client inquiries and provide customer service support

- Collaborate with other team members to ensure timely delivery of orders

- Manage and maintain accurate records of orders and transactions

- Troubleshoot and resolve customer complaints in a timely and efficient manner

- Other duties as assigned

**Requirements**:

- Proficient in Microsoft Outlook, Excel, and Dynamics 365 (preferred)

- Fluent in English (written and spoken). Italian, Japanese and Chinese will be considered a plus

- Strong attention to detail and ability to work with numbers accurately

- Client-oriented mindset with a commitment to providing excellent customer service

- Excellent communication skills and ability to work collaboratively with others

- Proactive and able to identify problems and recommend solutions

- Able to multitask and manage time effectively

**Education and Experience**:

- Currently pursuing or recently completed a degree in Business, Language or other related fields

- Prior experience in customer service or operations preferred but not required

**Location**:

Bologna

LI-CC