Internship Retail Coordinator - Milan Milano

Internship Retail Coordinator - Milan
Milano
Lombardia, Milano

The Intern - Retail Support Coordinator will work closely with the Headquarter Retail Team, partnering also with all Stores and Headquarter functions.

**Main activities**:

- Be responsible for analyzing data in order to create key asset for the Retail strategies within the markets.

Support the Retail Director, Retail Team and the Store Managers by providing weekly & monthly retail-oriented dashboards to help them monitor their teams and targets.

- Be the key-user for the internal Tools used in the cluster and train the retail teams on a monthly basis on the new features and improvements, to make the most of the tool.

- Coordinate all clienteling reporting and support tools for the retail teams to ensure data capture, frequency, and retention KPIs are being achieved.

- Partner with the market's Retail Team to create a high-performance clienteling culture, capabilities and programs to inspire our retail teams to proactively build strong relationships with their clients, aimed at increasing customer loyalty and life time value.

- Support the Retail Learning Manager to identify learning action plan to maximise clienteling skills, selling skills and elevate the Client Experience

- Work on the filed (in boutique) to support daily activities related with the implementation of Retail & Operations projects.

**Requirements**:

- Previous experience in retail (both on the field and HQ)

- Good understanding of retail stores processes and procedures

- Previous experience in data analysis

- Desire to grow in a dynamic environment

- Strong networking skills, with ability to build rapport quickly

- Flexibility to travel in the stores of the cluster (Italy, Spain, Turkey)

- Fluent in English, Italian will be a valuable plus

**Internship details**:

- Starting Date: February 2025

- Duration: 6 months

- Full-time (40h per week)

- Location: Milan - Tiffany headquarter