Internship - Sales & Marketing Processes Design Milano

Internship - Sales & Marketing Processes Design
Milano
Lombardia, Milano

Under tutor's supervision, the trainee will have the opportunity to collaborate in the Sales & Marketing Processes Design area performing the following activities:

- Supporting the definition and analysis of the processes of services offered to B2B customers (B2B Commerce, B2B CRM);

- Helping with the coordination, support and roll-out training to markets for the release of new tools and features;

- Drafting of requirements for the implementation of new capabilities;

- Supporting the coordination of maintenance activities and process evolution;

- Contributing to oversee the platform standardization process and tools to ensure consistency of data collected by different systems and platforms;

- Reporting and monitoring of KPIs of adoption of instruments released on different markets;

- Supporting the Quality Assurance of implemented processes and tools.

**Requirements**:

- Master's Degree in Management Engineering, Economics, or related fields.

- Fluency in English (both written and spoken)

- Proficiency in using Microsoft Office, particular PowerPoint and Excel.

- Organization, proactivity and willingness to learn;

- Ability to clearly communicate business needs and requirements both to technical teams and internally to local marketing and/or headquarters;

- Ability to conduct analysis and testing to identify problems in a system and provide solutions;

- Ability to analyze business results and metrics.