Inventory Planner Ne

Inventory Planner
Ne
Liguria, Ne

Unox, a market leader in the production of high level ovens, certified as the best working environment for the seventh consecutive year, is looking for an Inventory Planner to join the Unox Operations team in Cadoneghe (PD).

Main activities: - Ensure the accurate and timely issuance of the various documents related to the Back Office process;

- Develop and update work procedures and guidelines related to the Back Office process;

- Schedule tasks and activities to meet customer service KPIs;

- Manage incoming calls in the system;

- Handle customer enquiries via phone, email and fax;

- Liaise with the finance department to resolve billing and payment issues;

- Work closely with the shipping department to ensure that each order is delivered on time (prepare loading plans and shipping documents);

- Accurately maintain the customer database, main records and sales contract files;

- Manage customer complaints and issue tickets related to returned goods (RMA);

- Provide customers with stock availability;

- Monitor stocks of finished products and spare parts in the warehouses of Unox Group distribution branches to avoid overstock and stockouts and monitor and set reorder points;

- Correctly manage the product phase-ins and phase-outs of the Unox group's distribution branches;

- Support the back office of the Unox group distribution branches in order management, shipping, administration and import activities.

Requirements: - Degree in economics and management, languages, international trade, management engineering;

- Good knowledge of written and spoken English, preferably C1.

Why Unox? - Unox invests in the growth of its employees, offering training programmes and customised development paths to help you realise your potential;

- Opportunity to become part of a structured and international organisation;

- Opportunity to be part of a dynamic, high-tech, cutting-edge environment.

If you recognise yourself in the characteristics we are looking for and in our values - passion, teamwork, result orientation - you are the right person for us!

*The job position is open to candidates of all genders and gender identities, in accordance with the current regulations on equal opportunities.

#J-18808-Ljbffr