Is Digital Experience Research Lead Sesto San Giovanni

Is Digital Experience Research Lead
Sesto San Giovanni
Lombardia, Sesto San Giovanni

This job is with ABB, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.

Please do not contact the recruiter directly.

This position reports to IS Consumer Journey & Personas Manager Your role and responsibilities In this role, you will have the opportunity to support the organization's vision and strategic direction.

Each day, you will apply IT knowledge and expertise to help solve complex technical or professional activities.

You will also showcase your expertise by being a key resource, a definitive source of knowledge about services and solutions, to contribute your expertise to enhance organizational efficiency.

The work model for the role is #LI#Onsite This role is contributing to the IS Services globally.

You will be mainly accountable for: Shaping and enhancing the overall digital experience of employees within the organization.

This role optimizes the employee journey from recruitment to onboarding, development, engagement, and retention when interacting with ABB digital products.

Moreover, creating a positive, inclusive, and productive work environment that aligns with the company's culture and objectives.

• Users/Consumers Research (qualitative and quantitative) • Data Analysis and Interpretation • User Interface & User Experience Design • Digital Product Design & Development • Product Management & Development • Process Improvement & Optimization Qualifications for the role Bachelor's Degree in Design or Social Science (Product Design, Communication Design, Service Design, Social Informatics, Psychology) Master's Degree in any of the following disciplines: Human-Computer Interaction / Product Design / Communication Design / Service Design / Consumer Journey / UX Design 10+ years of relevant experience 10+ years of global experience in applying Business Analytics, Consumer Journeys, Product Design, Digital Design, Product Management, Digitalization, and Consumer Experience (CX) of digital solutions More about us We value people from different backgrounds.

Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe.

#MyABBStory Our mission in ABB IS (Information Systems) is to harness the power of information technology to deliver valuable, reliable, and competitive IS services for ABB.

If you have a strong technical skills, analytical mind, and the drive to help us stay ahead of the competition, you are the one we are looking for.

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