Is Digital Experience Research Lead Bardi

Is Digital Experience Research Lead
Bardi
Emilia Romagna, Bardi

This job is with ABB, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

This position reports to IS Consumer Journey & Personas Manager.

Your role and responsibilities In this role, you will have the opportunity to support the organization's vision and strategic direction. Each day, you will apply IT knowledge and expertise to help solve complex technical or professional activities. You will also showcase your expertise by being a key resource, a definitive source of knowledge about services and solutions, to contribute your expertise to enhance organizational efficiency. The work model for the role is #LI#Onsite. This role is contributing to the IS Services globally. You will be mainly accountable for shaping and enhancing the overall digital experience of employees within the organization. This role optimizes the employee journey from recruitment to onboarding, development, engagement, and retention when interacting with ABB digital products. Moreover, creating a positive, inclusive, and productive work environment that aligns with the company's culture and objectives.

Users / Consumers Research (qualitative and quantitative)Data Analysis and InterpretationUser Interface & User Experience DesignDigital Product Design & DevelopmentProduct Management & DevelopmentProcess Improvement & OptimizationQualifications for the role Bachelor's Degree in Design or Social Science (Product Design, Communication Design, Service Design, Social Informatics, Psychology)Master's Degree in any of the following disciplines: Human-Computer Interaction / Product Design / Communication Design / Service Design / Consumer Journey / UX Design10+ years of relevant experience10+ years of global experience in applying Business Analytics, Consumer Journeys, Product Design, Digital Design, Product Management, Digitalization, and Consumer Experience (CX) of digital solutionsMore about us We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory Our mission in ABB IS (Information Systems) is to harness the power of information technology to deliver valuable, reliable, and competitive IS services for ABB. If you have strong technical skills, an analytical mind, and the drive to help us stay ahead of the competition, you are the one we are looking for.

It has come to our attention that the name of ABB is being used for asking candidates to make payments for job opportunities (interviews, offers). Please be advised that ABB makes no such requests. All our open positions are made available on our career portal for all fitting the criteria to apply. ABB does not charge any fee whatsoever for the recruitment process. Please do not make payments to any individuals/entities in connection to recruitment with ABB, even if it is claimed that the money is refundable. ABB is not liable for such transactions. For current open positions you can visit our career website here and apply. Please refer to the detailed recruitment fraud caution notice using the link here.

#J-18808-Ljbffr