It & Corporate Services Support Officer (Ita24.376)
col-wideJob Description:
The British Government is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow. Job Category Foreign, Commonwealth and Development Office (Operations and Corporate Services) Job Subcategory Corporate Services Support Job Description (Roles and Responsibilities)The British Consulate General (BCG) Milan is looking for a dynamic, customer focused, pro-activePart-Time Corporate Services IT Officerto join the team based in our Milan office.
This is an exciting opportunity to join the team at the British Consulate-General Milan. The Consulate-General represents British interests in the North of Italy, with a focus on business relations and support to British citizens.
We are looking for a dynamic and adaptable new team member with excellent customer service skills and a can-do attitude to deal with multiple and often competing priorities. The role has a strong Information Communication and Technology (ICT) focus with some administrative tasks. Your role will help ensure the smooth day-to-day running of the Consulate, consisting of approximately 40 staff, providing IT support to FCDO and PAGs colleagues across the office.
Supporting the Corporate Services (CS) Manager to provide efficient IT and corporate support across the team, your duties will vary each day and strong time management skills and the ability to prioritise the tasks within your work areas are essential.
As part of a wider Network ICT Team, you will report technical IT issues to the Foreign, Commonwealth & Development Office IT Help Desk who will support you with remote assistance.
As part of the CS Team you will be expected to support with some admin tasks as needed.
Roles and responsibilities:
IT:
Assist the onboarding of new staff with IT.
Maintain an accurate inventory of office IT equipment.
Admin Support:
Occasional support to the Corporate Services Team as front office for guests, general callers and visitors. Incoming mail scanning, parking permits, occasional liaison with host nation military;
Raise requisitions and make credit card payments, check invoices in accordance with FCDO financial guidelines;
General admin duties including preparation, despatch and receiving of the diplomatic bag;
Be part of the local crisis support team and, with the CS Manager and Network colleagues, preparing for the Post's crisis response in the event of office IT failure.
Essential qualifications, skills and experienceFluency in written and spoken Italian and English (at least C1 level under CEFRL or equivalent);
IT literacy, competent user of Cloud and MS 365 environment; familiarity with network cabling;
Highly-developed front-line customer service management skills acquired in a business environment, with a clear commitment to excellent customer service;
Ability to respond flexibly to changing priorities;
Good communication skills with ability to engage with different stakeholders;
Strong team player.
Desirable qualifications, skills and experiencePrevious experience of working in IT environments in government institutions.
Required behaviours Communicating and Influencing, Managing a Quality Service, Seeing the Big Picture, Working Together Application deadline 28 October 2024 Grade Administrative Assistant (AA) Type of Position Permanent, Part-Time Working hours per week 23 Region Europe, Eastern Europe & Central Asia Country/Territory Italy Location (City) Milan Type of Post British Consulate General Number of vacancies 1 Salary Currency EUR Salary € 1, 540. 00 (gross) Type of Salary monthly Start Date 2 December 2024 Other benefits and conditions of employmentThis is a part-time, permanent position for 23 weekly working hours, graded AA according to the FCDO grading structure. The monthly gross salary is € 1, 540. 00 with an additional payment of € 10. 33 EDR paid 13 times per year (pro-rata), with double salary payments in June and December. If working less than a full calendar year, the additional salary payments will be pro-rata.
Due to the nature of the job, remote working options are limited but some flexibility can be considered.
Working hours are 23 per week Monday-Friday, between 09:00-17:00. The FCDO has a wide learning and development (L&D) offer, including dedicated L&D days and focus groups open to all within the wider network.
All staff are enrolled in the Italian state social security and pension schemes, with flexibility to pay into the employee's private pension scheme if chosen.
The appointment is subject to security clearance, professional background check and the successful completion of a probationary period of 4 months.
All staff employed by the British Consulate are subject to Italian income tax (IRPEF). However the administration of these tax payments will vary depending on nationality.
Staff recruited locally by British diplomatic missions in Italy are subject to terms and conditions of service according to local Italian employment law.
Visa/work permit requirements:Candidates must currently hold the independent right to live and work in Italy and be prepared to ensure that right remains throughout the scope of the contract.
Please note that it is your responsibility to ensure you meet the legal requirements to live and work in this country.
Learning and development opportunities:Some mandatory training required upon appointment including data management, security and health and safety.
Diventa il primo a rispondere a un'offerta di lavoro!
-
Perché cercare un lavoro con PostiVacanti.it?
Ogni giorno nuove offerte di lavoro È possibile scegliere tra un'ampia gamma di lavori: il nostro obiettivo è quello di offrire la più ampia selezione possibile Ricevi nuove offerte via e-mail Essere i primi a rispondere alle nuove offerte di lavoro Tutte le offerte di lavoro in un unico posto (da datori di lavoro, agenzie e altri portali) Tutti i servizi per le persone in cerca di lavoro sono gratuiti Vi aiuteremo a trovare un nuovo lavoro