It Agent Milano

It Agent
Milano
Lombardia, Milano

Additional Information

**Job Number**24186344

**Job Category**Information Technology

**Location**The Westin Palace Milan, Piazza della Repubblica 20, Milan, Milano, Italy, 20124

**Schedule**Full Time

**Located Remotely? **N

**Position Type** Non-Management

Follow all company policies and procedures; protect company assets. Address guests' service needs. Exchange information with other employees using electronic devices. Develop and maintain positive working relationships with others.

Communicate with other IS personnel to troubleshoot and resolve technical problems or issues related to computer software and systems, internet access, hardware and peripheral equipment using clear and professional language. Refer major problems or defective products to vendors/technicians. Respond to program error messages by finding and correcting problems or terminating the program. Inspect, test, and diagnose computer equipment and systems. Maintain inventory of all technology devices. Perform and test system backups. Provide end-user support. Manage user accounts, including set up, removal, and resetting passwords in order to ensure confidentiality and proper use. Install, configure, and modify workstations. Modify workstations, including set up of cables, desktop computers, laptops, docking stations, and printers. Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support. Educate users regarding procedures for securing Personal Identifiable Information (PII). Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors Follow all company policies and procedures, report accidents, injuries, and unsafe work conditions to manager. Maintain confidentiality of proprietary information; protect company assets.

Marriott International is committed to set science-based emissions reduction targets to reduce our carbon footprint dramatically by 2030, resulting in the development of Marriott's Climate Action Program (CAP), a comprehensive approach to reduce our carbon footprint and enable climate-smart growth and decision making. Our work to reduce Marriott's global carbon, water, and waste footprints, among other sustainability efforts, is the foundation of Serve 360's Sustain Responsible Operations coordinate.

- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. _