It Assistant - Chia Laguna Resort - Sardegna Egna

It Assistant - Chia Laguna Resort - Sardegna
Egna
Trentino Alto Adige, Egna

IT Assistant We are looking for an IT Assistant for Chia Laguna Resort!

We are currently looking for a passionate and dynamic IT professional who is proud of their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As an IT Assistant, your role will include key responsibilities such as:

Monitor the operation and security of all computer hardware and ensure that it is operating properly. Maintain accurate inventory and record of all hardware, software, and manuals purchased by the hotel. Ensure that all software runs with no output errors, no response time problems, and functioning according to specifications. Prepare a monthly report regarding the systems and issues related to the smooth operation of application software. Maintain the documentation of the telephone system configuration. Understand all the department working procedures and perform the related tasks. Carry out the repairs and maintenance of all PCs, printers, telephones, interactive systems, key lock systems, etc. Maintain all users access requests and authorizations (Windows, E-mail, Outlook, Protel, OnQ). Act as the primary contact for all outside agents in all computer technology-related matters. Respond to all users' requests and provide them with adequate support. Education, Qualifications & Experiences: You should have a degree within the information technology field and/or a previous strong experience in a similar role along with proven knowledge in the operation and maintenance of the equipment.

An excellent command of English and Italian languages is essential.

Ability to fault-find and rectify subsystems is also essential.

Knowledge & Competencies: The ideal candidate will be self-motivated with a hands-on and flexible approach and be able to adapt to unpredictable events.

You are pro-active and reliable and will thrive working in a busy environment, staying calm under pressure, having attention to detail, and should possess the following competencies:

Understanding the BusinessInfluencing OutcomesPlanning for BusinessTeam BuildingValuing DiversityLeading PeopleAdaptabilityDrive for ResultsCustomer FocusManaging Operations

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