It Business Partner Ferrara

It Business Partner
Ferrara
Emilia Romagna, Ferrara

For End Users, a very important company in the Minign & Metals sector part of a large international group, I am looking for an IT Business Partner with at least 10 years of experience and good knowledge of SAP.

**General Purpose

The Business Partner (BP) works as the strategic interface with one or more assigned practice

and business services groups to help define business strategy, requirements, and develop

business-technology roadmaps into IT demands.

The BP's plays a key role in the shaping of

initiatives and projects, collaborates to assure alignment with IT direction, and assists with

marshaling of resources.

The BP establishes and manages relationships at all levels of the firm, including stakeholder

expectations and demands.

He/she must understand the firm's overall business strategy

business processes of practice and administrative groups, the key drivers and measures of

success of the firm, the current technology used at the firm, and more broadly, in the industry.

To support IT operations, the BP will play a role in explaining IT cost drivers and the

relationships with service levels.

He/she works as a liaison between IT and the business

owners of firm's technology to define and establish service and support requirements to align

IT service levels to services to business using cost effective measures.

At the core of the role, BP proactively serves as a "trusted advisor" and functions as a key

point of contact for business stakeholders.

The BP represents IT to the firm by promoting IT's

vision, values, services, and capabilities, and also acts as advocate on behalf of business

stakeholders to ensure IT services meet their business priorities and needs.

**Main Job Tasks and Responsibilities

- Partners with business to innovate and drive continuous improvement enabled by IT solutions.

- Finds opportunities to use technology to impact firm, practice and business services group strategy

and performance.

Identifies sources of advantage and seeks for customer opportunities that

anticipate and satisfy changing customer needs.

- Identifies new product and service offerings, which may create unique, innovative, and high value

customer solutions.

- Drives strategic partnerships and manages the development of technology roadmaps and business

processes to IT systems to influence business transformation.

Ensures initiatives align with global

and regional business vision, strategy, and IT goals.

- Understands information/technology capabilities provided by IT.

Works with the practice and

business services groups to define and validate system requirements.

Assists to prepare functional

specifications and system design specifications that can be used by IT to build solutions.

- Anticipates needs of customers and act as a customer's advocate to provide consultative support.

Understands and documents the desired outcome of a request, decides on effectiveness of existing

service offering and considers creation of new initiatives where relevant.

- Elicits requirements using multiple techniques (e. g.

interviews, document analysis, requirements

workshops, surveys, site visits, business process descriptions, use cases, scenarios, etc.

).

- Encourages prudent risk-taking, exploration of alternative approaches, and organizational learning.

Demonstrates personal commitment to change through actions and words.

Mobilizes others to

support change initiatives.

- Acts as the liaison between the business units, technology teams and support teams.

- Ensures real-time understanding of changing requirements and market conditions of the firm and its

practices.

- Communicates technology strategy, plans and status to the business community.

Provides

information to IT about customer plans, opportunities, and needs.

Manages customer plans and

expectations.

- Coaches and encourages business stakeholders about the potential use of technologies that brings

additional values to the practice and business services groups.

- Builds IT's understanding of the business and helps to educate the business on emerging

technologies.

- Facilitates a continuous planning process.

Works with business units to manage and prioritize

products and service portfolios.

Analyzes potential solutions to estimate value to the organization

and return on investment (ROI).

Advocates for technology needs of the business units.

- Deploys a structured process that determines overall value of an initiative and creates a mechanism

for assessing the relative importance, priority and contribution of specific opportunities for the firm,

practice group and business services groups.

- Evaluates information gathered from multiple sources, reconciles conflicts, decomposes high-level

information into details, abstract up from low-level information to a general understanding, and

distinguishes user requests from the underlying true needs.

understand requirements, shape initial requests, and provide high-level estimates of effort and cost.

- Works with IT to develop implementat