It Crm Project Manager Milano

It Crm Project Manager
Milano
Lombardia, Milano

Location:

Milan Job Category:

Other EU work permit required:

Yes Job Reference:

237623900 Job Views:

4 Posted:

14. 02. 2025 Expiry Date:

31. 03. 2025 Job Description:

IT CRM Project Manager

At Ermenegildo Zegna, the talents and passion of our people are the pillars of our success.

We're looking for a

IT CRM Project Manager

based in Milan to contribute to our proud legacy and help shape our vibrant future.

Basic purpose of the Job You'll lead the solution design, delivery, and operations of CVM applications, with particular focus on CRM & Marketing Automation.

In this role, you will: Design and lead the implementation of the Dynamics CRM & Marketing Automation solution according to the overall digital vision and target architecture; Gather business requirements necessary for the development or configuration of application software projects, from requirement analysis to delivery and post-delivery support; Develop and implement comprehensive test plans to ensure systems and programs are tested and debugged; Responsible for the technical analysis and holistic solution design of future capabilities and features, including external dependencies, cross-domain APIs, and technical enablers/stories; Analyse, detect, identify, and correct technical problems and deficiencies; Define technical stories to enable business capabilities, fostering re-use of existing components, and accept technical features following demos; Provide technical guidance to software engineers to ensure alignment; Ensure compliance with technology guidelines (e. g. , tech security); Monitor and collect data on system performance; Assist and train team members; Organize project activities, define project timelines, tasks, and suppliers.

What makes you, makes our team For this role, we're looking for someone with:

3-5 years of experience in a Technical Product Owner, Delivery Lead, Project Manager, Dynamics CRM Solution Architect or similar role; Extensive knowledge of Dynamics CRM and Marketing Automation; Extensive exposure to multiple technologies and processing environments; Experience working with agile methodologies, such as Scrum, Kanban, XP, TDD, and BDD; Solution architecture and design; Feasibility analysis; Business capability/customer journey architecture governance in agile software delivery; Technical enablers, integration APIs, and detailed technical and operational story design; Excellent analytical, technical, and problem-solving skills, with high levels of creativity; Excellent relationship building, teamwork, and collaboration skills that enable effective support and guidance across multiple DevOps teams; Master's or Bachelor's Degree in Computer Science, Information Systems, Systems Analysis, or related fields; Fluent in English; Luxury and fashion background is appreciated.

What makes you, makes our legacy Ermenegildo Zegna Group is founded on a proud history of craftsmanship and quality dating back to 1910, with a vision to ethically create the world's finest textiles.

Zegna has since expanded to ready-to-wear, becoming one of Italy's most successful family companies and a global luxury lifestyle brand.

Through our vertically-integrated, sheep-to-shop approach, we strive to create exceptional products without compromising on quality of life for future generations.

With over 500 stores and 6, 500 employees worldwide, our success is inspired by our founder's pioneering spirit and shaped by the expertise and integrity of every individual at Zegna.

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