It Delivery Manager - Production & After Sales Milano

It Delivery Manager - Production & After Sales
Milano
Lombardia, Milano

For one of the leading global Fashion groups, we are looking for an IT Delivery Manager who will be responsible for planning and managing the Digital Transformation of production and after-sales. The location can be Milan or Florence.

Guide the Production Applications team activities, internal and external resources, located in Florence and Milan, leveraging their strengths and competencies, monitoring the planning and deliverables considering the different requests coming from other departments

- Be the main point of contact for business stakeholders collecting business needs & requirements and making recommendations for process design improvements

- Manage conflict escalation, negotiations aimed to the normalization and to the recovery of critical, predictable / expected (or not) events

**Requirements**:

- Knowledgeable about **Stealth** or SAP or other ERP (Supply Chain), MRP, production master data (BoM, routings, article master)

- Rigorous, organized, committed, transparent and team-work oriented

- A professional able to interact and communicate with different stakeholders, including top management, in a complex and international context

- Good team management skills and a technical knowledge thus making a recognized leader on the topics and among the teams

- Fluent in Italian and English, both written and spoken; knowledge of French as a plus

- Nice to have experience in Multi-brand and WW scopes