It Engineer (X/F/M), Milan Milano

It Engineer (X/F/M), Milan
Milano
Lombardia, Milano

Doctolib is looking for an IT Engineer to evolve its information system in France, Germany, Italy, and the Netherlands, implementing the best-in-class solutions and tools to the business teams within the company in order to provide an incredible service to all Doctolibers!The challenge is to help our teams to grow the healthcare professionals who use Doctolib every day, as well as the millions of Europeans who visit our sites every month, and to offer them an outstanding user experience. Reporting to the IT Squad Leader, you will work in the IT Squad and transversally with all Doctolib business teams, as well as in close collaboration with IT Operation and Security teams.

You lead by example with a 'hands-on' attitude and information sharing with your peers. About the job:As an IT engineer, you work with Doctolibers and internal teams to find and integrate new IT solutions.

You will manage external providers/suppliers to ensure we provide the best IT experience to our colleagues and internal teams. You will work on projects that follow a quarterly roadmap, with clear rules to prioritize them based on business values and team capacity.

After a project, the IT Squad is still responsible for managing these solutions.

You will become responsible for a subset of applications (IT Squad scope) to imagine an efficient and automated way to operate them. We are present already in four countries (DE, FR, IT, and NL), so you will work with several teams with different cultures, backgrounds, ways of working, and laws.

Be ready to manage complex situations and take responsibility. Your Roles and Responsibilities:You will develop integrations between applications through various mediums (APIs, scripts, iPaaS, ETL, etc.

). You will qualify new SaaS solutions that will be added/changed in the IT application landscape, assessing needs and finding the best solution based on criteria like business performance, cost, security, and design consistency. You will collaborate with internal customers to build the functional/technical requirements of the solution you'll develop, deploy, and maintain, and write technical and functional documentation for the support department. You will work on automations for onboarding/offboarding users, managing licenses and data, which are key for a scale-up company. You will also be the Level 3 escalation point for support requests or IT crisis management and participate in weekly on-call shifts. You will mentor junior engineers and support teams as part of your daily responsibilities. Your Profile:You must have a cloud administrator certification (Azure, AWS, etc.

). You have experience with Azure cloud (PaaS, IaaS, FaaS). You have experience in security (IAM/IGA, SSO, SAML, Oauth2, OpenID). You know protocols such as HTTP, DNS, LDAP, SFTP, IP, ICMP, TLS, and architectural styles like REST and SOAP. You appreciate being the point of contact for internal customer relations and have a strong sense of service with dual technical-functional skills. You are familiar with Agile/SCRUM frameworks and rituals, and are comfortable with Atlassian boards and estimation rituals. You are curious, autonomous, flexible, rigorous, enthusiastic, and passionate, with a taste for team spirit and fun. You are comfortable working in a fast-paced environment, in a scale-up company, and a squad-oriented environment with constant change. You are fluent in written and spoken English. Disclaimer:If you don't meet 100% of the qualifications, no problem!

Just show us why you're the right candidate for the job!Nice to have:You have knowledge of AWS (lambda functions, S3 buckets, CloudWatch, Amazon Connect, EKS, CloudFormation). You have knowledge of IaC (Terraform, etc.

). You have knowledge of Boomi as IPaaS. You have knowledge of PowerAutomate. The interview process:HR screenInterview with ManagerStudy caseReference check/Criminal check backgroundOffer!Doctolib Remote policy:We offer 2 different work modes:Hybrid: You work 2 days a week remotely and come on-site the rest of the week. Office-based: You work on-site all week. What we offer:A stock-option program for each Doctoliber. Quarterly bonuses and a competitive package. A 6-month dedicated onboarding program - the Doctolib Academy. Continuous training programs on all key competencies (English, soft skills, expertise). Transparent internal mobility opportunities you're welcome to apply for. 2 days per year to help health charities and create a positive social impact - the Solidarity Days. Mental health and wellbeing offer in partnership with moka. care. The Doctolib Parent Care Program, including extended parental leave, meet-ups, and inspiring conferences. High-quality office spaces supporting collaboration, health, and wellbeing. A subsidy from the work council to refund part of the membership to a sports club or a creative class. A competitive health insurance paid 100% by the company. Subsidy for lunch and various food offers in our offices. A flexible workplace policy offering both hybrid and office-based mode. Flexibility days allowing work in EU countries and the UK for 10 days per year. Support for relocation in case of international mobility and new joiners arriving in France, Germany, and Italy from another country. About Doctolib:Founded in 2013, Doctolib is one of Europe's fastest-growing healthcare technology companies.

Every day we strive to fulfill three entrepreneurial missions:We are dedicated to creating useful solutions for healthcare personnel and patients, regardless of age, condition, or location.

We strongly believe in prioritizing data privacy as we continue to build services with a positive social impact for the long run. At Doctolib, we don't just accept diversity; we respect and celebrate it!

We're proudly committed to equal employment opportunities regardless of your gender, religion, age, sexual orientation, ethnicity, disability, or place of origin.

We take care of each other and are grateful for each Doctoliber's contribution to our mission!

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