It Help Desk Intern
Funzione: IT
Sede: Offanengo, Italy
Contratto: INTERNSHIP – Full Time
The ideal candidate will have the opportunity to work in the IT function of an internationally operating group. Within the IT department, the ideal candidate will support all internal customer needs by installing or upgrading components, configuring software, assisting with application administration, and resolving all IT support issues.
Reporting to IT Manager, the job holder will be accountable for the following: To install new software and hardware components To regularly evaluate company's IT systems to ensure they meet the necessary needs of all users, updating system software and tracking the data and communications used on the network. To resolve all issues company users may have with their IT systems and software To support the day-to-day operations of company computer network To support the day-to-day operation of Applications Team Skills required: High School Diploma, preferred in IT Fluent in English and Italian Strong knowledge of relevant operating systems, software and programming, computer hardware technologies Excellent and effective interpersonal skills Customer oriented mindset Good communication and ability to synthesize Good problem solving and ability to find out solutions Teamworking and teambuilding Strong analytical, diagnostic, and problem-solving skills. Proactivity, precision and attention to details/numbers Commitment Personable, professional demeanor Flexibility & Adaptability Ability to work in a very dynamic environment Self-motivation and great sense of responsibility and confidentiality, personal ethics, tact and diplomacy
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