It Implementation Consultant – Saas Solutions – Italy Lazio

It Implementation Consultant – Saas Solutions – Italy
Roma
Lazio, Lazio

IT Implementation Consultant – SaaS Solutions – Italy Our Italian subsidiary is looking for a technical individual to join our growing team.

This technical savvy individual will play a key role to work with customers to gather requirements and implement the Esker Web-based document management solutions.

Our consultant will get the opportunity to grow and learn about the leading solutions in business process automation.

Key Responsibilities: Work as part of a team to implement Esker's on premise software and SaaS solutions. Develop and customize Esker solutions to meet client business requirements using a variety of technologies such as end-user interface, reports, and workflow. Work closely with customers to define requirements, test the application, train end users, and document product configurations for clients. Troubleshoot issues that arise in the course of configuring solutions and ensure these issues are ultimately resolved to the satisfaction of the project manager. Work with sales, research & development, and technical support teams to resolve issues for clients. Identify improvements to our solutions, processes, or supporting documentation. Qualifications and Requirements: First experience in a software company or IT environment. Knowledge of relational databases a plus (SAP or Oracle, DB2, and SQL Server, plus XML, ASP, C#). Ability to work as part of a team or independently to meet project goals. Excellent verbal, written communication, interpersonal skills, and customer service oriented. Ability and flexibility to travel. Fluent in Italian, working knowledge of English. Benefits: The stability of a large company, the collaborative mindset of a start-up. A dynamic and international work environment. A three-month training paid by Esker in our headquarters in Lyon, France.

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