It Manager
Requisition ID
- 117
- Job Family 1- IT
- Country 1- Italy
- Location 1- Hybrid
- About us
- **Cooper Consumer Health** is a leading European consumer healthcare player that develops, produces, and distributes a diverse range of OTC (over-the-counter) products with strong brands such as Valdispert, Oenobiol, Excilor, Vitascorbol, Lashilé and many more.
With a presence in seven countries, we supply more than 80, 000 independent pharmacists, e-commerce players, wholesalers, drugstores, and hospitals, generating around €600m in revenue.
Headquartered in Paris and with almost 1, 000 employees, we take an entrepreneurial approach with strong local accountability.
Our 'global-local' culture and bias towards action allow us to operate with agility and speed.
At **Cooper Consumer Health**, we are driven by our mission to help people improve their own health and wellbeing using effective selfcare solutions.
We rely on our talented employees to achieve this, empowering them to take ownership of their work, think outside the box and challenge the status quo to drive innovation.
We value a culture of respect, transparency, and inclusivity, where everyone is treated with dignity and fairness.
- Job description 1Your scope in Italy will include the office headquarter in Milan (where you'll be based), a manufacturing plant and an R&D facility and a team of 1-2 IT specialists.
In case of need you will be ready to act as a direct support for the users.
**Responsibilities**:
- Lead IT operations in Milan, ensuring the effective integration of critical systems such as Microsoft Dynamics AX, CRM, Office 365, and EDI, to support business operations.
- Be the voice of the business and set all the new infrastructures for all new employees.
- Generate the right synergy with a strategic view in terms of flow in Italy.
- Manage relationships with external IT service partners, aligning their services with our strategic objectives and security requirements.
- Act as an advisor, aligning IT initiatives with business goals and leveraging technology to drive innovation and efficiency.
- Ensure IT governance, managing compliance with both global standards and local regulations, with a particular focus on security practices.
- In line with group strategy direct IT projects, including system upgrades and security enhancements, to create a scalable and secure IT infrastructure.
- Raise alerts and propose solutions to strengthen the processes.
- Manage a team of 1-2 IT specialists, give their objectives.
**Profile**:
- 3-5 years' experience in IT management activities or similar with a strategic view, particularly in environments with strict security guidelines.
- Bachelor's or Master's degree in IT topics is a plus.
- Knowledge in Microsoft Dynamics AX, CRM systems, Office 365, EDI
- Understanding of the OTC/pharma business sector is a plus
- Background in managing external IT service partners and ensuring their compliance with organizational security standards.
- Skills in cybersecurity practices and ability to implement group security guidelines
- Leadership skills, ability of steering cross-functional teams towards achieving strategic IT objectives
- Familiarity with the ITIL framework; ITIL certification is a plus
- Good English and Italian
**What we offer**:
Permanent contract, full time
Hybrid work (2 days at home + 3 days at the office)
Ticket lunch 8€ per office day
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