It Manager, Ops Tech Solution (Ots) Milano

It Manager, Ops Tech Solution (Ots)
Milano
Lombardia, Milano

As an IT Manager at Amazon, you will work alongside experienced, motivated people who have a passion for improving technology. Our managers are proactive and work to make sure our IT infrastructure is the best it can be. You'll be responsible for driving innovations that support everyone's experience – from customers to colleagues – so that our systems are efficient, fast and simple. Your work could include supporting your team as they improve operational processes with new hardware, automate manual processes and question solutions to find the best option for the business. You'll also manage people and help create a dynamic and positive working environment.

Key job responsibilitiesDevise and manage projects, including new technology deployments and internal programmesManage and solve challenges involving IT infrastructure, such as local site networks, services and hardwareSupport the team with a range of work, including improvements to operational processes, manual work automation and analysis of solutionsDeploy, maintain and troubleshoot IT solutions throughout their lifecycleManage and develop on-site support teams and recruit new talent A day in the lifeAs an IT Manager, you'll be responsible for multiple sites and work in different settings where no two days are the same. You'll make sure the IT infrastructure on-site is maintained and operational so that teams can deliver on behalf of our customers. Taking a data-driven approach, you'll find opportunities to increase automation and efficiency, and pilot different technologies to support these objectives.

You'll report directly to the Regional IT Manager and will lead on-site support teams, coordinate changes and technology launches, and manage risks. This is a collaborative role that will see you working with site leaders and developing people in your team to progress.

BASIC QUALIFICATIONSA degree in Computer Science or another technical fieldRelevant experience in managing IT teams and projectsAdvanced proficiency in verbal/written English and the local languageRelevant experience of creating documents like narratives or white papers to present key metrics and their impact on business objectivesRelevant experience working with networks, IT infrastructure, or system integration PREFERRED QUALIFICATIONSPreferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we'd love to hear from you.

Experience in a fast-paced customer-centric environmentAdditional IT industry certificationsExperience of communicating with teams from different departments and at various levels of seniority Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon. jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon. jobs/content/en/how-we-hire/accommodations for more information.

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