It Service Specialist Intern Udine

It Service Specialist Intern
Udine
Friuli Venezia Giulia, Udine

OverIT at a glance OverIT is a global Software-as-a-Service ( SaaS ) company with a strong presence in North America and Europe.

We empower organizations in the power, utility, telco, and transportation industries to manage their mission-critical infrastructures efficiently and safely through cutting-edge Field Service Management software solutions.

At OverIT, we leverage advanced technologies like ML (Machine Learning), AR (Augmented Reality), IoT (Internet of Things), and GIS (Geographic Information System) to help ensure the infrastructures essential to our daily lives are always on.

As an IT Service Specialist Intern , you will join a collaborative and innovative IT team to support OverIT's infrastructure and system reliability.

You will find this a unique opportunity to gain hands-on experience in a fast-paced environment while developing foundational skills in system management, application monitoring, and IT support.

Your work will directly contribute to maintaining the efficiency and security of OverIT's IT ecosystem.

What you'll do Assist in monitoring and maintaining installed systems and infrastructures to ensure optimal performance.

Support in installing and configuring operating systems and application software.

Help monitor application performance and report potential issues to the IT team.

Learn and apply basic security, backup, and redundancy strategies.

Assist in writing simple scripts to improve system efficiency and reduce manual tasks.

Collaborate with the IT team on planning and improving information and support systems.

Provide initial assistance for troubleshooting technical issues under the guidance of senior IT staff.

What you'll need Basic knowledge or willingness to learn about Apple iOS & macOS, Google Workspace Suite, and Microsoft 365 Interest in cloud platforms, such as Amazon Web Services and Google Cloud.

What's nice to have Enthusiasm for technology and problem-solving.

Strong interpersonal and communication skills.

Proactive attitude and willingness to learn in a team environment.

What we offer 6-month paid internship (800 euros monthly + meal vvouchers) Access to top-tier e-learning platforms and professional training A stimulating, innovative, and global workplace An opportunity to find full-time employment with OverIT after the 6-month internship Location on: Udine W hy join us?

At OverIT, we believe in empowering young talents to innovate and grow.

As a Customer Support Agent Intern, you will be immersed in a collaborative environment, learning from experts while contributing to impactful projects shaping the future of Field Service Management.

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