It Specialist
MINT** is a high-growth Mad-Tech SaaS company based in Milan, Italy with operations across Europe, Latin America, and the UK.
Our platform provides advertisers with a tool to manage all media investments across various AdTech and media platforms within a single solution and with a multichannel perspective.
MINT's platforms allow advertisers to orchestrate all display, social, search, video, mobile and OOH campaigns from a single interface. Thanks to MINT's artificial intelligence and process automation, companies can orchestrate the entire campaign management process from briefs, planning, and activation to trafficking and reporting. To further enhance effectiveness, advertisers can analyze the massive amount of data generated through the multichannel ecosystem, the "Big Data" of advertising, to inform real-time optimizations, creating highly impactful media investments that result in maximum efficiency.
**The Role**:
We are recruiting for a highly motivated and proactive IT Specialist, passionate about everything IT.
You will provide fast and useful technical assistance on computer systems, answer queries on technical issues and offer advice to solve them, communicating effectively to understand the problem and explain its solution.
You will gain valuable experience working in a fast-paced and international environment.
**Responsibilities**:
- Managing Microsoft 365 environment (user creation, distribution list and groups) and any other topic related to the Microsoft 365 environment and handle any request or issue
- Replace hardware parts as required
- Provide support, including procedural documentation and relevant reports
- Follow diagrams and written instructions to repair a fault or set up a system
- Prioritize and manage users' issues and requests
- Test and evaluate new technology
- Conduct electrical safety checks on computer equipment
**This role will be a great fit if**:
- You have 4-5 years of previous experience in the role
- Excellent English and Italian written and verbal communication skills
- Good interpersonal skills
- Good knowledge of Apple Mac Os and Microsoft Windows
- Previous experience in software installation, Microsoft 365 environment and Google Workspace
- Attention to detail
- Good problem-solving skills
- Security and ISO27001 knowledge
**What's in it for you**:
- Competitive salary
- Flexible working hours
- Attractive benefits
- An international working environment and a passionate team
- A variety of challenging and exciting tasks that can influence the company's strategy and contribute to its growth
Contratto di lavoro: Tempo pieno
Benefit:
- Bevande gratis
- Buoni pasto
- Cellulare aziendale
- Computer aziendale
- Orario flessibile
- Snack gratis
Orario:
- Dal lunedì al venerdì
Tipi di retribuzione supplementare:
- Quattordicesima
- Tredicesima
Esperienza:
- IT Specialist: 4 anni (Obbligatorio)
Lingua:
- Inglese (ameno B2) (Obbligatorio)
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