It Specialist: Ism Maximo Torino

It Specialist: Ism Maximo
Torino
Piemonte, Torino

526106BR

**Why Kyndryl

Our world has never been more alive with opportunities and, at Kyndryl, we're ready to seize them.

We design, build, manage and modernize the mission-critical technology systems that the world depends on every day.

Kyndryl is at the heart of progress — dedicated to helping companies and people grow strong.

Our people are actively discovering, co-creating, and strengthening.

We push ourselves and each other to seek better, to go further, and we carry this energy to our customers.

At Kyndryl, we want you to keep growing, and we'll provide plenty of opportunities to make that happen.

**Your Role and Responsibilities

We are looking for profiles interested in undertaking a new stimulating job opportunity as Administrator of Ticketing Infrastructure.

Current implemented tool are ITM Maximo and Service Now, both on premise and SaaS solution.

You'll responsible to design, install, administer and optimize overall Ticketing Solution and related Configuration based on product best practice.

Moreover it will be required the tailoring of the monitoring solution based on the technical team and Customer needs.

Support on Integration with Monitoring tool and Automation Infrastructure is required.

Base knowledge on main operating system (Redhat and Windows) and products (Database, Tomcat, Jboss, Webshpere) are optional.

Moreover bases on monitoring (SCIENCELOGIC, NAGIOS, ZABBIX, Appdynamics, . . ), automation (ANSIBLE, TERRAFORNM. . . ) and other ticketing technologiesare appreciated.

**Required Technical and Professional Expertise

Incident management, solving technical incidents in production environment; Problem management, incident analysis, root cause analysis, Monitoring components installation, configuration, administration, tuning and patching; Change management, implementation of changes (configuration, deployment, installation, . . . ); Participation on the upgrade and patching planning; Subject matter expertise, providing expertise for security related threats and vulnerabilities;Projects, proposals/design/creation of new Monitoring environment for clients, communication and cooperation with other teams from various location.

**Preferred Technical and Professional Experience

Required Education

Bachelor's Degree

**Preferred Education

Technical Diploma

**Country/Region

Italy

**State / Province

TORINO

**City / Township / Village

Torino

Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.

Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Other things to know

**Primary job category

Technical Specialist

**Role ( Job Role )

General Other IT Specialist

**Employment Type

Full-Time

**Contract type

Regular

**Position Type

Professional

**Travel Required

Up to 20% or 1 day a week

**Company

(Y099) Kyndryl Italia Innovation Services S. R. L.

**Is this role a commissionable/sales incentive based position?

No