It Support Milano

It Support
Milano
Lombardia, Milano

BCIC Swiss GmBH is looking for a backfill - dispatch On-site EUC Support Specialist in Italy.

We provide IT Services and Solutions for Data Centers, Offices or any work places that allows to build an efficient IT Infrastructure.

Our team bringing together a rare blend of skills contributing to the company's success story and growth around the world.

Location: Italy Via del Bosco Rinnovato n. 6 Milanofiori Nord Palazzo U7, 20090 Assago, Palazzo U7, Milano

Position: On-site EUC Support Specialist

Job nature: Backfill

Duration: Long term

Joining date: ASAP

What will be your work about?

- Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution.

- Manage IMAC and desk side support services.

- Manage hard and soft break fix services for laptops and desktops.

- Provide standard and approved hardware and software (operating systems and standard office

(including the remote management of Desktop Devices using appropriate tools).

- Support, Manage, Optimize and Maintain the configuration and installation of the Desktop, to include, but not limited to, patch updates, hardware replacements, with spares provided by vendor.

- Analyse Service Desk calls for Desktop Devices and incident data to identify and advice Customer of any potential user training requirement and automation.

- Ensure that each Desktop Device is installed with the appropriate Desktop image.

- Manage Desktop Devices (hardware and software) incidents through to resolution.

- Monitor security profiles and anti-virus software on all Desktop - Devices and take appropriate action in the event of non-compliance with security requirements.

- Provide VIP support for Desk side issues per contract and be point of contact at the site for all IT related issues if no other IT support team unavailable like for MI calls.

What do we expect from you?

- Need to have valid work permit.

- Need to have fluency in Local Language & English.

- Good knowledge about computers/IT

- Couple of years of experience on related field

- World leading company and good / friendly environment.

- Immediate joining

- Long term project

**Salary**: Negotiable

Company Details:

Best Connect International Consultancy

Zürcherstrasse 110 8952 schlieren Zurich, Switzerland.

**Job Type**: Part-time

Part-time hours: 2. 5 per week