It Support Bardi

It Support
Bardi
Emilia Romagna, Bardi

Provide first/second level contact and problem resolution for customer issues.

- Work with vendors to remediate complex AV issues as needed.

- Provide timely communication on issue status and resolution.

- Maintain ticket updates for all reported incidents.

- Should have basic knowledge of the Mac operating system, to support Apple pc users.

- Install, upgrade, support and troubleshoot for printers, computer hardware.

- Performs general preventative maintenance tasks on computers, laptops, and printers.

- Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.

- Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.

- Broad experience in IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.

**Job Type**: Temporary

**Salary**: Up to €2, 795. 00 per month

**Education**:

- Bachelor's (required)

**Experience**:

- IT support: 2 years (required)

**Language**:

- Italian C1, English B2 (required)

Ability to Commute:

- 20825 Barlassina, MB (required)

Ability to Relocate:

- 20825 Barlassina, MB: Relocate before starting work (required)

Work Location: In person